Premium Retail Security Officer – Career Growth & Benefits

Challenger Services Group; Newcastle; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive Pay & Penalty Rates

Employee Benefits Program (Flare)

Career Progression & Leadership Opport

Training & Development

EAP – Mental health support

Work with Leading Clients

Job summary

Challenger Security is seeking professional Full-Time Retail Security Officers to protect people, property, and assets at premium retail sites in Charlestown, Newcastle NSW. You will uphold high security standards while delivering exceptional customer service in a busy, premium environment.

Join a team that values reliability, professionalism, and a customer-first approach, with rostered shifts across a 7-day pattern and opportunities for career progression within Challenger Security.

Qualifications

• NSW Security Licence (Essential).
• First Aid & CPR certificates (Essential).
• Police Check (Essential).
• Retail security experience is highly regarded and preferred.

Responsibilities

• Conduct internal and external patrols within the store and surroundings.
• Perform opening and closing procedures and maintain security presence.
• Monitor customer, staff, and asset protection requirements; deter suspicious activities.
• Respond professionally to security incidents and emergencies; complete accurate incident reports and logs.
• Liaise with store management and key stakeholders to ensure safety and service standards.
• Deliver outstanding customer service while maintaining security procedures.
• Create a safe, secure, and welcoming environment for visitors.

Skills

NSW Security Licence

First Aid & CPR

Police Check

Retail security experience

Communication & report-writing

Professional presentation

Job description

Challenger Security is seeking professional Full-Time Retail Security Officers to protect people, property, and assets at premium retail sites in Charlestown, Newcastle NSW. You will uphold high security standards while delivering exceptional customer service in a busy, premium environment.

Join a team that values reliability, professionalism, and a customer-first approach, with rostered shifts across a 7-day pattern and opportunities for career progression within Challenger Security.