Luxury Retail Security Officer | Full-Time & Customer-Focused

Challenger Services Group; Newcastle-Maitland; On-site; AUD 52,000 - 64,000; Full time

Benefits offered by this job

Penalty rates

Employee Benefits Program via Flare

Career progression

Ongoing training

Job summary

Challenger Security is seeking Full-Time Retail Security Officers to protect people, property and assets in a premium retail setting at Charlestown, Newcastle NSW. Duties include patrols, opening/closing procedures, and maintaining a secure, welcoming environment for customers and staff.

Role requires NSW Security Licence, First Aid/CPR, and a Police Check. You will join a team known for professionalism, reliability, and a customer-first approach while working across a 7-day roster with weekend

Qualifications

• Current NSW Security Licence is required.
• First Aid & CPR certificates are required.
• Police Check is required.
• Retail security experience is advantageous.
• Strong communication and report-writing skills are desirable.
• Professional presentation and grooming standards expected.
• Ability to remain calm and professional in high-pressure situations.

Responsibilities

• Conduct internal and external patrols throughout the store.
• Perform opening and closing procedures.
• Maintain a visible and professional security presence.
• Monitor customer, staff, and asset protection requirements.
• Deter suspicious or unauthorised activities and respond to incidents.
• Complete accurate incident reports and daily activity logs.
• Liaise with store management and key stakeholders to ensure security.

Skills

Security Licence NSW

First Aid CPR

Police Check

Retail security experience

Communication skills

Report writing

Professional presentation

Job description

Challenger Security is seeking Full-Time Retail Security Officers to protect people, property and assets in a premium retail setting at Charlestown, Newcastle NSW. Duties include patrols, opening/closing procedures, and maintaining a secure, welcoming environment for customers and staff.

Role requires NSW Security Licence, First Aid/CPR, and a Police Check. You will join a team known for professionalism, reliability, and a customer-first approach while working across a 7-day roster with weekend