Practice Manager | Wentworthville | Full-time

ForHealth Group; Cumberland; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

EAP

Flare discounts

Salary packaging

Novated leasing

Fitness Passport

Dental discount

Private health insurance

Professional development

Job summary

ForHealth Group is seeking a Full-Time Practice Manager to lead Wentworthville Medical Centre, overseeing day-to-day operations, supporting a multidisciplinary team and delivering an exceptional patient experience.

Reporting to the Regional Manager, you will drive operational performance, lead and develop your team, support doctors and healthcare professionals, and ensure the centre continues to provide high-quality care to the local community.

Qualifications

• Previous leadership or management experience, ideally within a healthcare or medical environment.
• Strong people leadership and team development skills.
• Excellent organisational and time-management abilities.
• Excellent communication and customer service skills.
• Ability to manage competing priorities in a fast-paced environment.
• Strong problem-solving, negotiation and conflict-resolution skills.
• Proficiency with Microsoft Office and practice management systems.
• Knowledge of Medicare billing and healthcare compliance requirements (desirable).
• Qualifications in Business Administration or a Diploma of Practice Management (preferred).

Responsibilities

• Lead, mentor and support administrative and clinical support teams.
• Manage recruitment, onboarding, training and performance development.
• Coordinate rosters to align with patient demand and business requirements.
• Drive operational excellence through process improvement initiatives.
• Ensure compliance with company policies, procedures and accreditation standards.
• Monitor centre performance and implement strategies to achieve business objectives.
• Promote a patient-first culture focused on exceptional customer service.
• Build strong relationships with GPs, nurses, allied health professionals and key stakeholders.
• Support quality improvement and accreditation activities.
• Ensure compliance with Workplace Health and Safety requirements.
• Collaborate with Regional and National Leaders on key projects and initiatives.

Skills

Leadership

People leadership

Communication

Time management

Customer service

Problem solving

Negotiation

Conflict resolution

MS Office

Practice management systems

Education

Business Administration

Diploma of Practice Management

Tools

Practice management software

Job description

At ForHealth, we're committed to delivering quality, accessible healthcare across Australia. With 100+ medical centres and a network of 1,500+ independent practitioners, we provide more than 8 million patient consultations annually.

As part of ForHealth, you'll be joining a progressive, values-led organisation that's shaping the future of healthcare. We're passionate about clinical excellence, investing in innovation, fostering a strong and inclusive workplace culture, and ensuring exceptional patient care remains at the heart of everything we do.

The Company

At ForHealth, we're committed to delivering quality, accessible healthcare across Australia. With 100+ medical centres and a network of 1,500+ independent practitioners, we provide more than 8 million patient consultations annually.

As part of ForHealth, you'll be joining a progressive, values-led organisation that's shaping the future of healthcare. We're passionate about clinical excellence, investing in innovation, fostering a strong and inclusive workplace culture, and ensuring exceptional patient care remains at the heart of everything we do.

The Role

We are seeking a Full-Time Practice Manager to lead our Wentworthville Medical Centre. This is an exciting opportunity for an experienced and motivated healthcare leader to oversee the day-to-day operations of a busy medical centre while supporting a multidisciplinary team and delivering an exceptional patient experience.

Reporting to the Regional Manager, you will be responsible for driving operational performance, leading and developing your team, supporting doctors and healthcare professionals, and ensuring the centre continues to provide high-quality care to the local community.

If you're a proactive leader who thrives in a fast-paced environment and enjoys building high-performing teams, we'd love to hear from you.

Why Join Us?

• Lead an Established Centre: Take ownership of a well-established medical centre serving the local community.
• Career Growth Opportunities: Build a long-term career with ForHealth, with opportunities for progression into regional and broader operational leadership roles.
• Make a Meaningful Impact: Drive operational excellence and help improve patient outcomes and experiences.
• Supportive Leadership Team: Work alongside experienced operational and clinical leaders who are invested in your success.
• Competitive Remuneration: Attractive salary package with additional employee benefits.
• Growing Healthcare Network: Join one of Australia's leading primary healthcare providers.
• Positive Team Culture: Work in an inclusive and collaborative environment that values teamwork, innovation and continuous improvement.

Your Responsibilities

As the Practice Manager, you will play a key role in ensuring the successful operation of the medical centre by:

• Leading, mentoring and supporting administrative and clinical support teams
• Managing recruitment, onboarding, training and performance development
• Coordinating rosters to align with patient demand and business requirements
• Driving operational excellence through process improvement initiatives
• Ensuring compliance with company policies, procedures and accreditation standards
• Monitoring centre performance and implementing strategies to achieve business objectives
• Promoting a patient-first culture focused on exceptional customer service
• Building strong relationships with GPs, nurses, allied health professionals and key stakeholders
• Supporting quality improvement and accreditation activities
• Ensuring compliance with Workplace Health and Safety requirements
• Collaborating with Regional and National Leaders on key projects and initiatives

About You

We're looking for an engaging and motivated leader who brings:

• Previous leadership or management experience, ideally within a healthcare or medical environment
• Strong people leadership and team development skills
• Exceptional organisational and time-management abilities
• Excellent communication and customer service skills
• The ability to manage competing priorities in a fast-paced environment
• Strong problem-solving, negotiation and conflict-resolution skills
• Proficiency with Microsoft Office and practice management systems
• Knowledge of Medicare billing and healthcare compliance requirements (desirable)
• Qualifications in Business Administration or a Diploma of Practice Management (preferred)

What We Offer

Amazing healthcare perks including:

• Free and confidential Employee Assistance Program (EAP)
• Everyday discounts on groceries, retail, utilities and more through Flare
• Salary packaging options, including novated leasing
• Access to Fitness Passport with discounted gym and fitness memberships
• 20% discount on dental services for employees and immediate family members
• Discounted Medibank private health insurance
• Ongoing learning and professional development opportunities

ForHealth Group is committed to diversity, inclusion and equal opportunity. We welcome applications from people of all backgrounds and experiences and are committed to creating a safe, respectful and inclusive workplace.