Practice Manager - Specialist Group Practice

CS Medical Personnel; Melbourne; On-site; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Car parking

Job summary

CS Medical Personnel is assisting a private gastroenterology clinic in Melbourne to recruit a Medical Practice Manager with 3+ years of leadership in private specialist settings. You will oversee day-to-day operations, coordinate doctors’ lists and lead the admin team to ensure smooth, compliant billing and governance.

The role requires strong IT skills (Clinic to Cloud preferred), excellent communication and a discreet, client-focused approach under pressure.

Qualifications

• Minimum 3 years experience as a manager of a private specialist practice
• Experience in gastroenterology is preferred
• Strong leadership and people-management skills
• Confidentiality and discretion in handling patient information

Responsibilities

• Oversee day-to-day clinic operations and coordinate doctors' procedure lists
• Lead and support the admin team, including recruitment and training
• Manage billing across Medicare, private health, DVA and related processes
• Maintain compliant practice policies, governance, privacy and OH&S standards
• Organise practice meetings and liaise with staff, doctors and tenants

Skills

Leadership

Staff Training

Clinic to Cloud

Communication

Problem Solving

Billing

Customer Service

Organisational skills

Team collaboration

Adaptability

Tools

Clinic to Cloud

Microsoft Office

Job description

EASTERN SUBURBS .... GASTROENTEROLOGISTS

FULL TIME ..... MON - FRI (PREFERABLE) 38HOURS

MEDICAL PRACTICE MANAGER.

We are looking for an experienced practice manager with a minimum of 3 years experience as a manager of a private specialist practice (preferably within a gastroenterology clinic)

The ideal candidate will have:

• Proven leadership skills with ability to motivate and train staff
• Excellent IT skills ( knowledge of Clinic to Cloud an advantage)
• A compassionate and discreet manner
• Good problem solving strategies
• Wonderful telephone manner, with warm people skills
• Good collaborative skills along with excellent communication to work with admin staff, doctors and tenants
• Be able to perform well under pressure of a very busy multi-specialist practice
• Willing to adapt/receive constructive feedback
• Attention to detail and excellent organisational skills

• Perform medical secretarial duties from time to time ( 1 - 2 days pw) including patient billings, appointments, handling of the many phone calls and correspondence
• Oversee day to day clinic operations and co-ordinate doctors' procedural / operation lists.
• Lead and support the admin team including recruitment, training, performance reviews and maintaining a positive and friendly workplace culture.
• Manage, improve and update practice systems, workflows and policies to ensure efficient compliant operations.
• Oversee Medicare, Private Health Insurance, DVA and procedural billing, including no-gap, known-gap, ensuring compliance with current requirements and prompt resolution of billing issues.
• Manage practice finances including bank reconciliations and some accounts payable (alongside bookkeeper)
• Oversee governance, privacy, quality improvement, risk management, OH&S & confidentiality
• Manage facilities, supplies, cleaning and general organisation of the practice
• Address patient feedback and deal with any complaints professionally and compassionately
• Provide first-line IT trouble shooting with external IT support
• Organise, attend and actively contribute to practice meetings.

• Car parking

Salary will depend upon previous experience which has been outlined in the ad.