Practice Manager - Mounties Care

Mounties Group; Freshwater; Sur place; AUD 55 000 - 75 000; Temps partiel

Avantages offerts par ce poste

Free onsite parking

Learning & development opportunities

Employee benefits

Résumé du poste

Mounties Group's Freshwater Health Clinic is seeking a vibrant Practice Manager to join our close‑knit team on a permanent part‑time basis, about 24 hours per week. You will oversee smooth operation, optimise resources and enhance patient care through effective management and strategic planning.

Duties include maintaining financial records, expanding profitability, managing supplies and equipment, leading accreditation, building relationships with GPs and allied health professionals, and

Qualifications

• Previous experience in a practice management position.
• Demonstrated patient-focused approach in service provision with empathy.
• Excellent interpersonal and communication skills.
• National police Check obtained within the last three months.
• Represent the practice confidently and with integrity.

Responsabilités

• Maintain accurate financial records and provide regular reports.
• Expand the practice to improve profitability and meet community needs.
• Ensure consumables and equipment meet manufacturer standards.
• Lead accreditation compliance and implementation.
• Develop relationships with GPs and allied health professionals.
• Manage patient feedback and complaints resolution.
• Supervise staff including training, development and performance reviews.
• Conduct staff meetings, training and appraisals; drive risk management and quality improvement.

Connaissances

Previous practice management

Patient-focused service

Interpersonal communication

Professional appearance

Integrity & honesty

Attention to accuracy

Team leadership

Training & development

Description du poste

ABOUT US

Mounties Group Values are Family, Honesty, Care, Innovation, Fun, Outcome Driven and Loyalty. We are a Profit for Purpose organisation owned by its members and we exist to improve the lives of our members.

Mounties Group have over 280,000 members that use our services across a broad range of industry sectors including: Health & Fitness, Retail, Medical, Hospitality, Homecare and Allied Health.

We employ over 1,000 people and are rapidly growing, particularly in the Health and Wellbeing segment of our business. Our Head office is located in Mount Pritchard and supports businesses across NSW, QLD, VIC and the ACT.

ABOUT THE ROLE

Mounties Care is seeking a vibrant and experienced Practice Manager to join our close-knit team at Freshwater Health Clinic on a permanent part-time position, approximately 24 hours per week.

The Practice Manager will ensure the smooth and efficient operation of the practice, optimising resources, improving staff performance, and enhancing patient care through effective management and strategic planning

More specifically, your duties will include but are not limited to:

• Maintain accurate financial records and provide regular reports
• Expand the practice to make it more profitable and meet the needs of the community.
• Ensure consumables and equipment are kept stocked and maintained to the manufacturer’s standards and conditions.
• Lead accreditation compliance and implementation including preparation.
• Develop relationships with GP’s, allied health professionals and other practitioners.
• Manage patient feedback and complaints resolution.
• Supervision of employees including training and development as well as oversee and manage employee performance
• Conduct regular staff training, meetings, and appraisals.
• Leading risk management and quality improvement processes.

ABOUT YOU

The successful candidate, would have:

• Previous experience in a practice management position
• Demonstrated patient-focused approach in service provision with genuine empathy and interest in their needs
• Excellent interpersonal and communication skills.
• Always be well-presented, friendly, courteous and obliging National police Check obtained within the last three months
• Represent the practice in a confident and positive manner at all times
• Undertake all duties in a diligent manner, with honesty and integrity
• Have a vigilant attitude to accuracy, being prepared to double check as necessary
• Work cooperatively and independently
• Demonstrate ability to prioritise and organise
• Demonstrate commitment to ongoing professional development

OUR BENEFITS

• A supportive and inclusive environment
• Access to ongoing learning and development opportunities
• Exciting Employee Benefits
• Free onsite parking

GROUP WINNER OF:

• Western Sydney Business Awards – Employer of Choice 2020
• Clubs NSW - Clubs and Community Award for Health and Wellbeing 2020
• Clubs NSW – Clubs and Community Award for Emergency Services 2023