Practice Manager

Miranda Family Practice; Sydney; Vor Ort; AUD 60.000 - 85.000; Teilzeit

Zusammenfassung

Miranda Family Practice in Sydney is seeking a part-time Practice Manager (3 days per week) to oversee administration, front desk leadership, billing, and patient flow, reporting to the Practice owner.

You will ensure regulatory compliance, coordinate with the owner and accountant, manage onboarding, documentation, and accreditation tasks, and oversee off-site IT, maintenance, and staffing coordination.

Qualifikationen

• Proven experience in medical practice management.
• Familiarity with Best Practice software.
• Excellent verbal communication, phone etiquette and interpersonal skills.
• Strong leadership, organisational and problem-solving abilities.
• Ability to work effectively in both team settings and autonomously.
• Proficiency in multitasking and prioritising tasks in a fast-paced environment.
• Flexibility and adaptability to changing priorities and events.

Aufgaben

• Lead, mentor, and support front desk.
• Oversee appointment scheduling, billing, and patient flow.
• Ensure compliance with industry regulations and standards.
• Coordinate with practice owner and accountant.
• Process and reconcile work cover billings.
• Process & reconcile Medicare/DVA billings via PRODA.
• Liaise with Accountant and bookkeeper.
• Provide information for Bookkeeper to process doctor’s and staff pays.
• Maintaining accurate documentation for auditing purposes.
• Coordinate onboarding of new practitioners, nurses and reception staff.
• Maintain practitioner documentation, registration, insurance and employment contracts.
• Monitor changes to relevant regulations, legislation, Medicare requirements and accreditation standards.
• Regularly review manuals, policies, procedures and systems to ensure they remain effective and appropriate and meet accreditation requirements.
• Co-ordinate Accreditation.
• Oversee complaints and incidents.
• In conjunction with our off site IT - oversee the practice management software and hardware.
• Coordinate cleaning, maintenance, repairs and identify maintenance issues.

Kenntnisse

Medical practice management

Leadership

Verbal communication

Multitasking

Team collaboration

Organisational skills

Problem solving

Tools

Best Practice software

PRODA

Jobbeschreibung

We are seeking a practice manager for our private billing Practice in Miranda. The role requires a candidate who is professional, enthusiastic and well organised. Reporting to the Practice owner, the Practice Manager will play a crucial leadership role in ensuring the smooth operation of our medical practice and the delivery of high-quality service to doctors, patients, and the broader practice team.

This role is 3 days per week, including 1 day of reception work, with the ability to fill in when reception staff are on leave.

Key responsibilities

• Lead, mentor, and support front desk.
• Oversee appointment scheduling, billing, and patient flow.
• Ensure compliance with industry regulations and standards.
• Coordinate with practice owner and accountant.

The role requires a candidate with

• Proven experience in medical practice management.
• Familiarity with Best Practice software.
• Excellent verbal communication, phone etiquette and interpersonal skills.
• Strong leadership, organisational and problem-solving abilities.
• Ability to work effectively in both team settings and autonomously.
• Proficiency in multitasking and prioritising tasks in a fast-paced environment.
• Flexibility and adaptability to changing priorities and events.

The role involves a variety of functions including, but not limited to:

• Process and reconcile work cover billings.
• Process & reconcile Medicare/DVA billings via PRODA.
• Liaise with Accountant and bookkeeper.
• Provide information for Bookkeeper to process doctor’s and staff pays.
• Maintaining accurate documentation for auditing purposes.
• Coordinate onboarding of new practitioners, nurses and reception staff.
• Maintain practitioner documentation, registration, insurance and employment contracts.
• Monitor changes to relevant regulations, legislation, Medicare requirements and accreditation standards.
• Regularly review manuals, policies, procedures and systems to ensure they remain effective and appropriate and meet accreditation requirements.
• Co-ordinate Accreditation.
• Oversee complaints and incidents.
• In conjunction with our off site IT - oversee the practice management software and hardware.
• Coordinate cleaning, maintenance, repairs and identify maintenance issues.