Practice Manager

Pacific Smiles Group; Geelong; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Permanent full-time position (Mon–Fri)

Your own 3-chair centre to lead

Competitive salary package with career

Ongoing training and leadership开发

Hands-on support from regional and nat

Long-term career pathways

Great lifestyle near Surf Coast and Ge

Job summary

Pacific Smiles Waurn Ponds is seeking a Practice Manager to lead a 3-chair centre, shape the team culture and deliver exceptional patient care in a thriving regional setting on Victoria’s Surf Coast. You will be supported by regional and national teams as you build relationships with the community and drive centre growth.

The role offers a permanent full-time, Monday–Friday roster, with opportunities for leadership development and ongoing training.

Qualifications

• Experience in dental or healthcare operations as a Practice Manager, Senior DA or team leader.
• Confidence managing the daily operations of a busy centre.
• Strong leadership and communication skills, with the ability to coach and develop others.
• Excellent organisational skills and attention to detail.
• A proactive, solutions-focused mindset and willingness to roll up your sleeves.
• A genuine passion for patient care and teamwork.

Responsibilities

• Lead, mentor and motivate your team to deliver an exceptional patient experience every time.
• Manage rosters, appointment scheduling, patient flow and centre presentation.
• Support our Dentists to deliver efficient, high-quality general dental care.
• Build relationships with the local community and help grow the centre's patient base.
• Ensure compliance with clinical and operational policies and procedures.
• Monitor key performance metrics and identify opportunities for improvement.
• Partner closely with your Regional Manager on business goals, team development and centre growth.

Skills

Dental operations

Team leadership

Roster management

Patient communication

Centre presentation

Community relations

Job description

3-chair centre | General dentistry services | Full-time leadership role
Lead your own centre, build your team and love where you live.

Imagine leading a centre where your ideas are heard, your impact is seen every day and your weekends are spent on the Surf Coast. Our Waurn Ponds centre is looking for a Practice Manager to take the lead, and this could be the career move you've been waiting for.

With 3 chairs and a focus on quality general dentistry, this is a centre where one great leader can make a real difference. You'll have the freedom to shape the team culture, build strong patient relationships and put your own stamp on the centre, all with the backing of your Regional Manager and our national support teams.

This role is perfect for an experienced Practice Manager looking for a fresh challenge. It's also a fantastic opportunity for a Senior Dental Assistant or people leader ready for their first "official" management role. If you've been waiting for someone to back your potential, this is it.

What we offer

• Permanent full-time position (Monday to Friday roster, so your weekends are your own)
• Your own 3-chair centre to lead, shape and grow
• Competitive salary package with genuine career progression
• Ongoing training, coaching and leadership development, so you're never left to figure it out alone
• Hands- on support from experienced regional and national operations teams
• A growing national network offering long- term career pathways
• An enviable lifestyle, with Torquay, the Surf Coast and the Great Ocean Road on your doorstep and Geelong's city amenities just minutes away

About the role

As Practice Manager, you'll be the heart of the Waurn Ponds centre. You'll lead the team, look after our patients and keep everything running smoothly.

You'll:

• Lead, mentor and motivate your team to deliver an exceptional patient experience every time
• Manage rosters, appointment scheduling, patient flow and centre presentation
• Support our Dentists to deliver efficient, high-quality general dental care
• Build relationships with the local community and help grow the centre's patient base
• Ensure compliance with clinical and operational policies and procedures
• Monitor key performance metrics and identify opportunities for improvement
• Partner closely with your Regional Manager on business goals, team development and centre growth

This role offers real variety, real responsibility and real reward. You'll see the results of your leadership in your team, your patients and your centre's success.

About you

You're approachable, organised and motivated by making things better. You lead by example, care about the people around you and take genuine pride in a centre that runs well.

You’ll also bring:

• Experience in dental or healthcare operations as a Practice Manager, Senior DA or team leader
• Confidence managing the daily operations of a busy centre
• Strong leadership and communication skills, with the ability to coach and develop others
• Excellent organisational skills and attention to detail
• A proactive, solutions-focused mindset and willingness to roll up your sleeves
• A genuine passion for patient care and teamwork

Not ticking every box? If you're a natural leader with a passion for patient care, we'd still love to hear from you. We'll help you build the skills to succeed.

Why join Pacific Smiles?

At Pacific Smiles, we're building a network of centres that deliver quality, accessible, patient-focused dental care across Australia. Our Practice Managers are never on their own. They're backed by dedicated regional and national teams, with the tools, resources and training they need to thrive.

Join us at Waurn Ponds and take the next step in your leadership journey. You'll be supported, valued and set up for success, in one of Victoria's best places to live.