Practice Manager

SQ Cardiology; Cleveland; On-site; AUD 80,000 - 110,000; Full time

Job summary

SQ Cardiology in Cleveland, Queensland, is seeking an experienced Practice Manager to lead the day-to-day operations of a specialist cardiology practice. You will work closely with Cardiologists and Directors, overseeing the administrative team and coordinating daily operations to ensure a busy medical practice runs smoothly and efficiently.

The ideal candidate has proven leadership and staff management skills, with experience in medical billing and private patient billing, and a professional,

Qualifications

• Proven leadership and team management in a medical setting.
• Strong organisational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Attention to detail with accurate documentation.
• Ability to work independently while leading a team.

Responsibilities

• Oversee day-to-day operations of the practice.
• Lead, support and manage the reception and administration team.
• Coordinate staff rosters and clinic coverage.
• Manage staff training, workflow and performance.
• Oversee billing including cardiac investigation and inpatient billing.
• Monitor outstanding billing and follow up unresolved items.
• Ensure patient registrations, referrals and documentation are up to date.
• Coordinate distribution of cardiac investigation reports.
• Liaise with Cardiologists, patients and referring doctors.
• Coordinate operational meetings and minutes.
• Manage day-to-day staffing and operational issues.
• Maintain practice procedures and compliance.

Skills

Leadership

Staff management

Organisational skills

Communication

Attention to detail

Independent working

Patient-focused

Team leadership

Tools

Xestro

Job description

SQ Cardiology is seeking an experienced, organised and approachable Practice Manager to lead the day-to-day operations of a specialist cardiology practice.

This is a hands-on role for someone who enjoys leading and supporting a team, working closely with doctors and ensuring a busy medical practice runs smoothly and efficiently.

Working closely with Cardiologists and Directors, you will oversee the administrative team, coordinate daily practice operations and help maintain a positive experience for both patients and staff.

Key responsibilities

• Oversee the day-to-day operations of the practice
• Lead, support and manage the reception and administration team
• Coordinate staff rosters and ensure appropriate clinic coverage
• Manage staff training, workflow and performance
• Oversee consultation, cardiac investigation and inpatient billing
• Monitor outstanding billing and follow up unresolved items
• Ensure patient registrations, referrals and documentation are accurate and up to date
• Coordinate the distribution and follow-up of cardiac investigation reports
• Liaise with Cardiologists, patients, referring doctors and external providers
• Coordinate operational meetings, agendas and meeting minutes
• Manage day-to-day staffing and operational issues
• Maintain practice procedures, staff documentation and compliance requirements
• Support the smooth running and continuous improvement of practice systems and processes

About you

• Previous experience as a Practice Manager within a medical practice is essential
• Strong leadership and staff management skills
• Experience with medical billing, Medicare and private patient billing
• Excellent organisational and multitasking skills
• Strong communication and interpersonal skills
• High attention to detail and accuracy
• Confident managing competing priorities in a busy medical environment
• Ability to work independently while also being a supportive team leader
• Professional and patient-focused approach
• Experience within a specialist medical practice is highly regarded
• Experience with Xestro is highly regarded but not essential

About us

SQ Cardiology is a specialist cardiology practice based in Cleveland, dedicated to delivering high-quality, patient-centred cardiac care. We are a growing and supportive team committed to excellent service, efficient operations and strong patient relationships.

Supportive and friendly team environment

Varied and hands-on management role

Opportunity to work closely with an experienced team of Cardiologists

Ongoing support and training

Opportunity to contribute to the continued growth and development of the practice

If you are an experienced Medical Practice Manager who enjoys leading a team and being actively involved in the day-to-day running of a busy practice, we would love to hear from you.