Practice Manager

SunDoctors; City of Brisbane; On-site; AUD 90,000 - 120,000; Full time

Job summary

SunDoctors in Brisbane seeks a Practice Manager to drive clinic operations with a hands-on, people‑focused leadership style. You will lead reception and admin teams, coordinate doctor rosters, and oversee stock and patient flow.

This permanent, full‑time role emphasizes collaborative care, KPI monitoring, and a strong patient journey from booking to follow‑up within a sun‑friendly, modern pathology‑driven practice.

Qualifications

• 2+ years in Practice Management (GP or Specialist medical environment preferred).
• Proven leadership and team-building skills.
• Experience with Medicare claims, billing, and KPIs is a plus.

Responsibilities

• Coach, support, and mentor our reception and administration team to deliver exceptional patient care and work collaboratively with doctors and nurses.
• Oversee daily clinic operations including doctor rosters, consult room allocations, and stock management.
• Manage Medicare claims, billing, doctor payments, and monitor KPIs to support clinic performance.
• Act as a key point of contact for patient enquiries and ensure a seamless journey from booking through to follow-up.
• Maintain a safe, clean, and welcoming environment that reflects SunDoctors’ high standards of care.

Skills

Leadership

Team management

Communication

Organisational skills

Medical administration

Tools

Best Practice software

MS Office

Job description

About the Role

As Practice Manager, you will be the driving force behind the clinic’s operations. You will bring together people, processes, and performance to ensure the clinic runs smoothly, efficiently, and with care at its core.

This is a hands‑on leadership role where no two days are the same — perfect for someone who enjoys responsibility, variety, and making a real impact.

Key Responsibilities

Coach, support, and mentor our reception and administration team to deliver exceptional patient care and work collaboratively with doctors and nurses.

Oversee daily clinic operations including doctor rosters, consult room allocations, and stock management.

Manage Medicare claims, billing, doctor payments, and monitor KPIs to support clinic performance.

Act as a key point of contact for patient enquiries and ensure a seamless journey from booking through to follow‑up.

Maintain a safe, clean, and welcoming environment that reflects SunDoctors’ high standards of care.

About You

You are a calm, organised, and approachable leader who enjoys working in a fast‑paced medical environment and building strong teams.

Experience

2+ years in Practice Management (GP or Specialist medical environment preferred).

Tech Savvy

Familiarity with Best Practice software is a huge plus; proficiency in MS Office is a must.

Leadership

Proven ability to lead a team and foster a positive, collaborative culture.

Organised

You excel at balancing multiple priorities.

Communication

You can talk to anyone—from doctors and nurses to anxious patients.

Why Join SunDoctors?

Permanent, full‑time role with stability and growth

Ongoing training and professional development

A people‑first, supportive culture where your ideas are valued

Opportunity to work closely with a specialised, world‑class pathology team

Be part of a business that is growing, modern, and purpose‑driven

If this sounds like the opportunity you have been waiting for, we would love to hear from you!

Please note: As part of our commitment to patient safety, a national police check will be required for the successful candidate.

Southern Sun Healthcare Pty Ltd was established by eminent pathologist Dr Ian Katz as an expression of his commitment to provide exceptional skin cancer diagnosis, treatment, prevention and education – readily accessible to all Australians.

SunDoctors skin cancer clinics are staffed by highly trained medical professionals with a focus on customer service, and supported by specialist diagnostic pathology services. We use the latest technology, with the capability to perform computerised analysis of moles and other sun spots. The computer analysis assists with the diagnosis and management decision‑making process.

SunDoctors’ commitment to skin cancer prevention and education is evidenced by the wide range of educational resources available through its skin cancer clinics and this website.

In all its activities, SunDoctors is committed to its core values of excellence, productivity and the creation of enduring relationships.

Source: This is an extract from the company's own website

Southern Sun Healthcare Pty Ltd was established by eminent pathologist Dr Ian Katz as an expression of his commitment to provide exceptional skin cancer diagnosis, treatment, prevention and education – readily accessible to all Australians.

SunDoctors skin cancer clinics are staffed by highly trained medical professionals with a focus on customer service, and supported by specialist diagnostic pathology services. We use the latest technology, with the capability to perform computerised analysis of moles and other sun spots. The computer analysis assists with the diagnosis and management decision‑making process.

SunDoctors’ commitment to skin cancer prevention and education is evidenced by the wide range of educational resources available through its skin cancer clinics and this website.

In all its activities, SunDoctors is committed to its core values of excellence, productivity and the creation of enduring relationships.

Source: This is an extract from the company's own website