Practice Coordinator, Disability Services – Lead & Coach Team

Ability Options; Parramatta; On-site; AUD 92,000 - 95,000; Full time

Benefits offered by this job

NFP salary packaging

Job summary

Ability Options is seeking an experienced Practice Coordinator to join our Sydney Disability Services division, managing day-to-day operations of SIL homes and delivering high-quality care to participants.

Based on-site across Sydney Metropolitan locations, you will report to the Practice Manager, lead a Support Worker team, ensure safe, compliant service delivery, and enhance participant outcomes through robust planning and stakeholder collaboration.

Qualifications

• Minimum 2 years of experience working in disability services or relevant transferrable experience.
• Effective people management skills and experience leading a team.
• Ability to liaise with participants, families, staff and external agencies.
• Knowledge of quality and compliance requirements across services.
• Satisfactory background checks including NDIS Worker Check.
• NSW Driver Licence (minimum P2).

Responsibilities

• Lead and manage a team of Support Workers.
• Develop and maintain relationships with internal and external stakeholders.
• Assist the team with hands-on duties in complex situations.
• Foster an engaging, constructive environment supporting career development and positive culture.
• Coach and build staff competencies and capabilities.
• Monitor participant outcomes and ensure needs are met.
• Lead risk management to promote safety and high-quality outcomes.
• Develop and maintain participant plans and documentation.

Skills

People management

Team leadership

Stakeholder engagement

Education

Cert III in Disability

Cert IV in Disability

NDIS Worker Check

Driver Licence NSW (P2)

First Aid & CPR

Background checks

Job description

Ability Options is seeking an experienced Practice Coordinator to join our Sydney Disability Services division, managing day-to-day operations of SIL homes and delivering high-quality care to participants.

Based on-site across Sydney Metropolitan locations, you will report to the Practice Manager, lead a Support Worker team, ensure safe, compliant service delivery, and enhance participant outcomes through robust planning and stakeholder collaboration.