Powersports Customer Service & Internal Sales Specialist

Whites Powersports Australia Pty Ltd; Greater Dandenong; Vor Ort; AUD 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Performance bonus

Training & development

Brand exposure

Employee discounts

Team events

Modern facilities

Growth opportunities

Zusammenfassung

Whites Powersports Australia Pty Ltd is seeking a Customer Service and Internal Sales Specialist to join our growing Australasian operation. This full-time role focuses on delivering exceptional customer service across our websites and channels, processing orders, and supporting Territory Managers in the field.

You will work with a diverse range of motorcycle brands and customers, including retailers and dealers, contributing to a high standard of customer experience and operational efficiency.

Qualifikationen

• Experience in customer service in retail or e-commerce.
• Knowledge of helpdesk or ticketing systems is a plus.
• Good knowledge of motorcycles is beneficial.

Aufgaben

• Handle retail tickets via websites, phone and email with timely responses.
• Process orders and support Internal Sales team.
• Assist Territory Managers and warehouse teams to resolve order and stock issues.
• Provide product information, order status, returns and warranty support.
• Maintain accurate customer records and follow up on escalations.
• Promote products when appropriate to customers.

Jobbeschreibung

Whites Powersports Australia Pty Ltd is seeking a Customer Service and Internal Sales Specialist to join our growing Australasian operation. This full-time role focuses on delivering exceptional customer service across our websites and channels, processing orders, and supporting Territory Managers in the field.

You will work with a diverse range of motorcycle brands and customers, including retailers and dealers, contributing to a high standard of customer experience and operational efficiency.