Powersports Customer Service & Internal Sales Specialist

Whites Powersports Australia Pty Ltd; Brisbane; On-site; AUD 70,000 - 75,000; Full time

Benefits offered by this job

Competitive salary package

Performance bonus

Ongoing training

Job summary

Whites Powersports Australia Pty Ltd is seeking a Customer Service and Internal Sales Specialist in Willawong, QLD. This full-time role handles retail tickets, phone inquiries and order processing to support our National sales team.

You’ll combine customer service excellence with order accuracy, product knowledge and cross-functional collaboration with warehousing and territory managers.

Qualifications

• Proven customer service experience in retail or e-commerce.
• Experience with online tickets, live chat or email support is highly regarded.
• Good knowledge of products. Strong written and verbal communication.

Responsibilities

• Manage retail tickets from websites, phone and email inquiries.
• Process orders and support Internal Sales with customer information.
• Assist Territory Managers and coordinate with warehouse for orders and stock.
• Provide product information, order status, returns and warranty queries.

Skills

Customer service

Phone & email support

Relationship building

Tools

Helpdesk software

Ticketing systems

ERP systems

CRM platforms

Job description

Whites Powersports Australia Pty Ltd is seeking a Customer Service and Internal Sales Specialist in Willawong, QLD. This full-time role handles retail tickets, phone inquiries and order processing to support our National sales team.

You’ll combine customer service excellence with order accuracy, product knowledge and cross-functional collaboration with warehousing and territory managers.