Post Placement Support Coach

Yourtown; Bundaberg; On-site; AUD 60,000 - 85,000; Full time

Benefits offered by this job

Salary packaging options

Paylab access

LinkedIn Learning

Job summary

yourtown is seeking a Post Placement Support Coach to provide tailored in-work support to members participating in Inclusive Employment Australia across Kingaroy, Bundaberg and Pialba sites.

You will work closely with members and employers to strengthen workplace relationships, resolve challenges and support sustainable employment outcomes, with regular travel across the Wide Bay region and flexible hours to align with workplace needs.

Qualifications

• Experience in employment services, post-placement support, in-work support or ongoing support is preferred but not essential.
• Transferable experience from disability support, youth work, community services, recruitment, administration or employer engagement.
• Unrestricted driver’s licence required due to regular site visits.

Responsibilities

• Support members to navigate workplace expectations, relationships and change so they can succeed in ongoing employment.
• Partner with employers to provide coaching, practical problem-solving and support that strengthens employment relationships.
• Collect and maintain accurate employment evidence for eligible 4, 12, 26 and 52-week outcome claims.
• Proactively follow up with members and employers to ensure records and supporting documentation are complete, accurate and compliant.
• Provide practical support in members’ workplaces and promote inclusive practices and appropriate workplace or task adjustments.
• Travel regularly across the Wide Bay region and work flexibly, including occasional early starts or later finishes to align with workplace requirements.

Skills

Administration

Organisational skills

Attention to detail

Follow-up

Communication

Job description

Make a meaningful difference by helping young people living with disability build confidence, navigate workplace challenges and sustain employment.

your opportunity

As a Post Placement Support Coach, you will provide tailored in-work support to members participating in Inclusive Employment Australia. You will work closely with members and employers to strengthen workplace relationships, resolve challenges and support sustainable employment outcomes.

This hands-on regional role combines community and workplace-based support with detailed administration. You will maintain accurate records, collect employment evidence and support eligible outcome claims across our Kingaroy, Bundaberg and Pialba sites.

what you’ll do

• Support members to navigate workplace expectations, relationships and change so they can succeed in ongoing employment.
• Partner with employers to provide coaching, practical problem-solving and support that strengthens employment relationships.
• Collect and maintain accurate employment evidence for eligible 4, 12, 26 and 52-week outcome claims.
• Proactively follow up with members and employers to ensure records and supporting documentation are complete, accurate and compliant.
• Provide practical support in members’ workplaces and promote inclusive practices and appropriate workplace or task adjustments.
• Travel regularly across the Wide Bay region and work flexibly, including occasional early starts or later finishes to align with workplace requirements.

what you’ll bring

Experience in employment services, post-placement support, in-work support or ongoing support will be highly regarded, but it is not essential. You may also bring transferable experience from disability support, youth work, community services, recruitment, administration or employer engagement.

You will also bring:

• Strong administration and organisational skills, with exceptional attention to detail.
• Confidence following up with members and employers to obtain evidence and maintain accurate, compliant records.
• The ability to manage competing priorities, meet deadlines and work towards regional KPI’s in a fast-paced, accountable environment.
• A calm, empathetic and professional communication style that helps you build trust with young people and employers.
• An understanding of the challenges young people living with disability may experience and a commitment to helping them overcome barriers through employment.
• An unrestricted driver’s licence, as regular site and workplace visits are a core requirement of the role.

your benefits

When you join yourtown you will be welcomed into a safe, inclusive, and diverse community and an established and reputable national organisation. We are a resilient, resourceful, and dedicated team who strive to transform futures and not accept the status quo.

Your employment experience will include:

• Salary packaging options to increase your take home pay
• The option of a fortnightly or monthly RDO
• Access to Paylab to help you save on everyday items like groceries, pharmaceutical, automotive services, as well as things like clothing, books, electricals, furniture, and even holidays!
• Opportunities for internal and external professional development
• Free access to LinkedIn Learning including over 16,000 learning modules
• A genuine focus on employee health and wellbeing
• yourWellness program includes free access to Calm & Centr Apps
• Access to free and confidential counselling sessions for you and members of your immediate family
• Access to discounted private health insurance, banking and finance, insurance, and superannuation through our partner organisations
• An environment that genuinely values diversity and cultural capability and is an equal opportunity employer

about yourtown

yourtown is a trusted provider of services for young people, with a focus on mental health and wellbeing, long-term unemployment, prevention of youth suicide, child protection, as well as support for those experiencing domestic and family violence.

Realise your potential at yourtown

yourtown has a zero-tolerance approach to abuse and we believe that Safeguarding is a shared responsibility of all, for all.

yourtown is committed to providing services that protect and keep children, young people and adults at risk free from harm. The appointment of successful applicants will be subject to satisfactory screening for child-related employment including the completion of a National Criminal History Check and retention of a valid Working with Children Check.

Successful applicants must be able to comply with federally funded Department system access requirements, including establishing and maintaining a valid myID account for secure authentication and MUST not be subject to any active NDIS Commission banning orders or legal prohibitions from working within the National Disability Insurance Scheme (NDIS).

At yourtown, everybody belongs. We welcome, celebrate, and support a diverse and inclusive workforce that represents the communities in which we work.

Accessibility and Recruitment Adjustments

We are committed to providing an inclusive and accessible recruitment experience. If you require any adjustments or support at any stage of the recruitment process, please let us know. We welcome these conversations and will work with you to ensure you have an equitable opportunity to demonstrate your skills, experience, and potential.