Job Placement Coach

Yourtown; Brisbane; Presencial; AUD 60 000 - 78 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Salary sacrifice options

RDO options (fortnightly or monthly)

Paylab access

Professional development

LinkedIn Learning access

Wellbeing program

Calm & Centr Apps

Counselling for you and family

Private health insurance discounts

Diversity & inclusion

Resumo da oferta

yourtown is seeking a Job Placement Coach to support young people in Upper Mount Gravatt. You will deliver tailored employment services, assess readiness, and help participants develop pathways to work, leveraging your customer service and relationship-building strengths.

Join a dedicated team within the Transition to Work program to empower youth, with a focus on sustainable employment outcomes and strong employer engagement.

Qualificações

• Experience in Employment Services or a demonstrated ability to support youth on their employment journey.
• Strong understanding of the local labour market and barriers faced by disadvantaged youth.
• Motivation to meet KPIs and make a tangible impact on young people.
• Ability to work with technology and systems; strong administrative discipline and compliance.
• Excellent employer engagement skills; comfortable with cold calling and reverse marketing.
• Client-focused approach with genuine desire to help young people.
• Hold an unrestricted drivers licence.

Responsabilidades

• Deliver tailored, outcome-driven employment services including assessment and pathway development.
• Complete intake assessments to determine work readiness.
• Collaborate with participants to set goals and implement strategies.
• Source and match employment opportunities using a strengths-based approach.
• Engage employers through outreach and reverse marketing to place young people.

Conhecimentos

Customer service

Relationship-building

Cold calling

Reverse marketing

KPI drive

Client-focused

Driver's license

Tech savvy

Ferramentas

Paylab

LinkedIn Learning

Descrição da oferta de emprego

yourtown is a trusted provider of services for young people, with a focus on mental health and wellbeing, long-term unemployment, prevention of youth suicide, child protection, as well as support for those experiencing domestic and family violence.

yourtown helps children and young people realise they have the ability to tackle whatever life throws at them. We help them to believe in their unique strengths, tenacity and self-determination. We recognise the courage and determination of children and young people when they reach out to yourtown for support.

Realise your potential at yourtown

your opportunity

Following a recent internal promotion, we now have an exciting opportunity available at our Upper Mount Gravatt office. We’re looking for a Job Placement Coach to join our dedicated support team, working closely with young people to help them build the skills, confidence, and readiness needed to enter the workforce. In this role, you’ll draw on your strong customer service abilities and relationship-building skills to deliver tailored, targeted activities that empower young people to achieve meaningful and sustainable employment outcomes.

Your role will include:

• Delivering tailored, outcome-driven employment services, including assessment, pathway development, employer outreach, and ongoing support for sustainable employment.
• Completing intake assessments with the participant to determine work readiness.
• Working in collaboration with the member to goal set and implement strategies.
• Source and match employment opportunities for young people using a strengths based, client-centred approach.
• Job matching, cold calling, and reverse marketing the young person to employers.

what we are looking for

You are passionate about what you do. To you this is not just a job, it is your career – a choice that you make every day! Your practice is client-focused, our young people are at the heart of it, and you understand that they are the experts in their own lives.

In addition, you also possess;

• Employment Services experience and/or a bubbly and enthusiastic individual with the drive to support young people on their journey to employment.
• A solid understanding of the local labour market as well as the barriers faced by disadvantaged young people.
• The drive to meet KPIs – it isn’t just a number; it is a young person’s life that you help change for the better.
• Proficient skills in using technology and systems; our compliance requirements are high, and your administration needs to be on par with this.
• Great employer engagement skills - you love cold calling and reverse marketing.
• Your practice is client focused, our young people are at the heart of it, and you genuinely want to make a difference in their lives.
• An unrestricted drivers licence.

our program

Transition to Work (TtW) is the Australian Government’s youth specialist employment service that supports young people to develop practical skills to gain employment or connect with education or training. At yourtown, we understand everyone is unique – and so is their journey to finding work. We don’t just help with the job hunt. We provide tailored, youth-focused support for young people to get work, skills and practical help to transform their lives.

yourtown has been delivering youth specialist Employment Services for 18 years and is a well-respected, long-term Transition to Work provider. Come join our Transition to Work program where you can make a positive impact on the lives of young people within the community.

your benefits

When you join yourtown you will be welcomed into a safe, inclusive, and diverse community and an established and reputable national organisation. We are a resilient, resourceful, and dedicated team who strive to make a difference and not accept the status quo.

Your employment experience will include:

• salary sacrifice options to increase your take home pay
• the choice of either a fortnightly or monthly RDO
• access to Paylab to help you save on everyday items like groceries, pharmaceutical, automotive services, as well as things like clothing, books, electricals, furniture, and even holidays!
• opportunities for internal and external professional development
• free access to LinkedIn Learning including over 16,000 learning modules
• a genuine focus on employee health and wellbeing
• yourWellness program includes free access to Calm & Centr Apps
• access to free and confidential counselling sessions for you and members of your immediate family
• access to discounted private health insurance, banking and finance, insurance, and superannuation through our partner organisations
• an environment that genuinely values diversity and cultural capability and is an equal opportunity employer

yourtown has a zero-tolerance approach to abuse and we believe that Safeguarding is a shared responsibility of all, for all.

yourtown is committed to providing services that protect and keep children, young people and adults at risk free from harm. The appointment of successful applicants will be subject to satisfactory screening for child-related employment including the completion of a National Criminal History Check and retention of a valid Working with Children Check.

At yourtown, everybody belongs. We welcome, celebrate, and support a diverse and inclusive workforce that represents the communities in which we work.