Post-Placement Coach & Retention Specialist

MatchWorks; Brisbane; On-site; AUD 66,000 - 71,000; Full time

Benefits offered by this job

Salary packaging

Purchased leave options

Extra leave

Discounts

University Study Discount

Wellbeing support

Referral bonus

Job summary

MatchWorks is seeking two Post Placement Support Consultants in Brownes Plains or Springwood to support participants, employers and internal teams. You will address barriers, strengthen workplace success and drive sustainable employment outcomes through tailored support and retention strategies.

In this role you’ll provide hands-on coaching at the workplace, build rapport with participants and employers, and create personalised retention plans to help participants thrive at work.

Qualifications

• Experience in a customer service, retail, hospitality or employment support setting.
• Be on the ground, providing hands-on coaching and guidance at the workplace.
• Ability to build rapport with participants and employers.

Responsibilities

• Be on the ground, providing hands-on coaching and guidance at the workplace.
• Build strong, supportive relationships with participants and employers.
• Create personalised retention plans that keep participants thriving at work.

Tools

Microsoft Office

Job description

MatchWorks is seeking two Post Placement Support Consultants in Brownes Plains or Springwood to support participants, employers and internal teams. You will address barriers, strengthen workplace success and drive sustainable employment outcomes through tailored support and retention strategies.

In this role you’ll provide hands-on coaching at the workplace, build rapport with participants and employers, and create personalised retention plans to help participants thrive at work.