On-the-Ground Post-Placement Retention Coach

genU; City of Brisbane; On-site; AUD 66,000 - 71,000; Full time

Benefits offered by this job

Salary packaging

Purchased leave options

Extra leave

Discounts

University study discount

Wellbeing support

Referral bonus

Job summary

genU, in partnership with MatchWorks, seeks a Post Placement Support Consultant to partner with participants, employers and internal teams to address barriers, strengthen workplace success, and drive sustainable, long-term employment outcomes.

As part of the team, you’ll provide hands-on coaching at the workplace, build supportive relationships, and create personalised retention plans to keep participants thriving at work. NDIS screening and orientation will be guided through by the company.

Qualifications

• NDIS Worker Screening Check and Orientation Module Certificate are required.
• Experience in customer service, retail, hospitality or employment support is preferred.
• Ability to work with diverse participants and employers.

Responsibilities

• Provide hands-on coaching and guidance at the workplace.
• Build strong relationships with participants and employers.
• Create personalised retention plans to support ongoing success.

Skills

Rapport building relationships

Communication

Organised multitasking

Practical problem solving

Tools

Microsoft Office

Job description

genU, in partnership with MatchWorks, seeks a Post Placement Support Consultant to partner with participants, employers and internal teams to address barriers, strengthen workplace success, and drive sustainable, long-term employment outcomes.

As part of the team, you’ll provide hands-on coaching at the workplace, build supportive relationships, and create personalised retention plans to keep participants thriving at work. NDIS screening and orientation will be guided through by the company.