Post-Construction Project & Customer Care Coordinator

Edgewater Homes Pty; Sydney; Hybrid; AUD 60,000 - 80,000; Full time

Job summary

Edgewater Homes Pty is seeking a Customer Service Coordinator on a full-time parental cover contract based at our Smeaton Grange office. You will join the Completed Homes Team to coordinate processes, keep records, and deliver a seamless post-construction customer experience.

You will work across teams, respond to homeowner inquiries, and support warranty-related activities to ensure timely, quality outcomes.

Qualifications

• Coordination of processes across teams.
• Maintenance of project records and documentation.
• Delivery of a seamless post-construction customer experience.

Responsibilities

• Coordinate processes across teams to ensure smooth handovers and communication.
• Maintain accurate project and homeowner records.
• Respond to homeowner inquiries and support warranty activities.

Job description

Edgewater Homes Pty is seeking a Customer Service Coordinator on a full-time parental cover contract based at our Smeaton Grange office. You will join the Completed Homes Team to coordinate processes, keep records, and deliver a seamless post-construction customer experience.

You will work across teams, respond to homeowner inquiries, and support warranty-related activities to ensure timely, quality outcomes.