Construction Project Support Coordinator

Edgewater Homes; Sydney; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Career development

Work-life balance

Retailer discounts

Job summary

Edgewater Homes is seeking a Customer Service Coordinator to join the Completed Homes Team on a full-time parental cover contract, based at the Edgewater Homes office in Smeaton Grange. You’ll coordinate processes and ensure homes are ready for market, while delivering a seamless customer experience.

You will liaise with site supervisors, trades and internal teams, handling documentation, warranty support and post-construction enquiries with a customer-first mindset.

Qualifications

• Excellent administrative skills and attention to detail.
• Customer-first mindset with strong communication and problem-solving abilities.

Responsibilities

• Coordinate residential construction projects and maintain accurate project records.
• Manage compliance and handover documentation (OC, utility connections, settlement packs, HBCF policy closures).
• Act as liaison between Site Supervisors, service providers and internal teams to support delivery.
• Respond to homeowner enquiries and provide post-construction support during warranty period.
• Coordinate warranty inspections and oversee defect rectification with homeowners, trades and suppliers.
• Provide general administrative support to the Construction team.

Job description

Edgewater Homes is seeking a Customer Service Coordinator to join the Completed Homes Team on a full-time parental cover contract, based at the Edgewater Homes office in Smeaton Grange. You’ll coordinate processes and ensure homes are ready for market, while delivering a seamless customer experience.

You will liaise with site supervisors, trades and internal teams, handling documentation, warranty support and post-construction enquiries with a customer-first mindset.