Portfolio Hospitality Operations Leader

Sydney Restaurant Group; Sydney; On-site; AUD 150,000 - 210,000; Full time

Benefits offered by this job

Dining benefits across group

Job summary

SRG Hospitality in Sydney is seeking an Operations Manager to lead a cluster of venues, owning guest experience, labour cost and compliance while developing venue leaders.

You will partner with our Executive Chef to ensure FOH and BOH operate as one team, drive consistency across venues, and deliver SRG's standard of hospitality. Applicants must have full working rights in Australia and NSW RSA.

Qualifications

• Proven track record increasing venue performance.
• Experience leading multiple venues in hospitality.
• Strong communication and leadership.
• Current NSW RSA certification.

Responsibilities

• Own results of a cluster of SRG venues, including guest experience, labour and cost.
• Coach, challenge and develop Restaurant Managers into leaders.
• Ensure venues are audit-ready for NSW liquor licensing, RSA, food safety, WHS and awards.
• Collaborate with Executive Chef to run FOH and BOH as one team.
• Provide insights to the F&B Director on performance and improvement.

Skills

Multi-venue leadership

Labour optimization

Rostering & scheduling

NSW liquor compliance

People development

P&L awareness

Tools

Roster management software

Job description

SRG Hospitality in Sydney is seeking an Operations Manager to lead a cluster of venues, owning guest experience, labour cost and compliance while developing venue leaders.

You will partner with our Executive Chef to ensure FOH and BOH operate as one team, drive consistency across venues, and deliver SRG's standard of hospitality. Applicants must have full working rights in Australia and NSW RSA.