Assistant Restaurant Manager - Lead Service & Team

RGIT Australia; Sydney; On-site; AUD 70,000 - 90,000; Full time

Job summary

SRG Hospitality in Sydney, NSW, is seeking an Assistant Restaurant Manager to lead the floor, brief the team, and uphold service standards across one premium venue. You will be the calm, capable presence on the floor, guiding staff and making in-the-moment decisions to ensure seamless service and memorable guest moments.

You will support the Restaurant Manager in daily operations, develop talent, manage reservations, and collaborate with kitchen, bar, and events teams to deliver genuine

Qualifications

• Confident leadership on the floor during busy service.
• Strong guest-centric approach and emotional intelligence.
• Experience coaching and developing team members through feedback.

Responsibilities

• Cultivate meaningful guest connection — lead visibly on the floor, read the room, and turn every service into a memorable one.
• Own operational excellence — run daily briefings, set the floor, manage the room plan, and uphold open/close discipline every shift.
• Lead and develop the FOH team — train new starters, run quarterly assessments, and build development plans for high-potential staff.
• Keep information flowing — manage SevenRooms weekly, brief the floor pre-service, and hand over cleanly between shifts.
• Exercise sound judgement — resolve issues at service level, adjust labour to match demand, and keep the GM informed on what matters.
• Champion "One SRG" — collaborate with kitchen, bar, reservations and events, and bring ideas to every management meeting.

Skills

Floor leadership

Emotional intelligence

People development

Reservations management

Commercial labour planning

Hospitality mindset

Communication

Tools

SevenRooms

Job description

SRG Hospitality in Sydney, NSW, is seeking an Assistant Restaurant Manager to lead the floor, brief the team, and uphold service standards across one premium venue. You will be the calm, capable presence on the floor, guiding staff and making in-the-moment decisions to ensure seamless service and memorable guest moments.

You will support the Restaurant Manager in daily operations, develop talent, manage reservations, and collaborate with kitchen, bar, and events teams to deliver genuine