Assistant Restaurant Manager

RGIT Australia; Sydney; On-site; AUD 70,000 - 90,000; Full time

Job summary

SRG Hospitality in Sydney, NSW, is seeking an Assistant Restaurant Manager to lead the floor, brief the team, and uphold service standards across one premium venue. You will be the calm, capable presence on the floor, guiding staff and making in-the-moment decisions to ensure seamless service and memorable guest moments.

You will support the Restaurant Manager in daily operations, develop talent, manage reservations, and collaborate with kitchen, bar, and events teams to deliver genuine

Qualifications

• Confident leadership on the floor during busy service.
• Strong guest-centric approach and emotional intelligence.
• Experience coaching and developing team members through feedback.

Responsibilities

• Cultivate meaningful guest connection — lead visibly on the floor, read the room, and turn every service into a memorable one.
• Own operational excellence — run daily briefings, set the floor, manage the room plan, and uphold open/close discipline every shift.
• Lead and develop the FOH team — train new starters, run quarterly assessments, and build development plans for high-potential staff.
• Keep information flowing — manage SevenRooms weekly, brief the floor pre-service, and hand over cleanly between shifts.
• Exercise sound judgement — resolve issues at service level, adjust labour to match demand, and keep the GM informed on what matters.
• Champion "One SRG" — collaborate with kitchen, bar, reservations and events, and bring ideas to every management meeting.

Skills

Floor leadership

Emotional intelligence

People development

Reservations management

Commercial labour planning

Hospitality mindset

Communication

Tools

SevenRooms

Job description

Locations: VT, SLB, RRB, RCB, TJ

Be the engine of the floor.

SRG Hospitality is looking for an Assistant Restaurant Manager who sets the tone at every briefing, holds the standard through every shift, and turns great service into genuine, human hospitality — the kind our guests remember and come back for.

The Opportunity

As Assistant Restaurant Manager, you'll support the Restaurant Manager in leading the daily execution of restaurant operations across one of Sydney's premium hospitality venues. You'll be the calm, capable presence on the floor — briefing the team, holding the standard, developing talent, and making the in-the-moment calls that keep service seamless and guests genuinely looked after.

Reports to: Restaurant ManagerLeads: Restaurant Supervisors and Front-of-House team membersLocation: Sydney, NSW — regular travel across all SRG venues

What You'll Do

• Cultivate meaningful guest connection — lead visibly on the floor, read the room, and turn every service into a memorable one.
• Own operational excellence — run daily briefings, set the floor, manage the room plan, and uphold open/close discipline every shift.
• Lead and develop the FOH team — train new starters, run quarterly assessments, and build development plans for high-potential staff.
• Keep information flowing — manage SevenRooms weekly, brief the floor pre-service, and hand over cleanly between shifts.
• Exercise sound judgement — resolve issues at service level, adjust labour to match demand, and keep the GM informed on what matters.
• Champion "One SRG" — collaborate with kitchen, bar, reservations and events, and bring ideas to every management meeting.

What We're Looking For

• Confident floor leadership — calm, clear direction through busy, high-pressure service.
• High emotional intelligence and a natural instinct for genuine hospitality.
• A coach at heart — someone who develops people through feedback, not just instruction.
• Sharp organisational skills across reservations, table planning and team coordination.
• Commercial awareness — labour deployment, cover flow, and how service quality drives performance.
• Experience with SevenRooms or an equivalent reservation platform (preferred).
• Current NSW RSA Certification and a working understanding of NSW liquor licensing.
• Previous leadership experience in a restaurant or hospitality venue (preferred).
• Full working rights in Australia.

Why SRG Hospitality

SRG is a premium, multi-venue hospitality group built on a simple belief: hospitality is personal. We invest in our leaders — through structured development, clear career pathways, and a culture where craft, ownership, heart and togetherness aren't just values on a wall, they're how we run service every single day.

Ready to lead the floor?

Company Overview

SRG Hospitality is a premium hospitality group behind some of Sydney’s most iconic dining, event, and lifestyle venues. Built on exceptional food, thoughtful service, and strong leadership, SRG creates hospitality experiences that feel personal, generous, and distinctly human. With a growing portfolio across Sydney and plans to expand from 12 to 17 venues by 2026, SRG Hospitality combines culinary excellence, operational discipline, and creative ambition at scale. From front of house and back of house to head office and leadership, we invest in our people, back our leaders, and build careers alongside the business. SRG Hospitality is where elevated hospitality meets long-term opportunity.