Portfolio Administration Officer

Auburn Partners SMSF Pty Ltd; Melbourne; On-site; AUD 52,000 - 72,000; Full time

Benefits offered by this job

On-site role

Job summary

Auburn Partners SMSF Pty Ltd – Melbourne VIC is seeking an on-site administrative professional to support client service, portfolio reconciliations, reporting and daily office operations. The role emphasizes accuracy, attention to detail and strong communication.

Responsibilities include daily system loads, client reports, database maintenance, document handling, and regular liaison with staff and clients. On-site presence for at least four hours daily is required.

Qualifications

• Exceptional attention to detail and a strong commitment to accuracy.
• Excellent written and verbal communication skills.
• A proactive, helpful and can-do attitude.
• Strong organisational skills and the ability to work independently and collaboratively.
• Availability to work on site each working day for a minimum of four hours and the ability to walk to the local post office to collect mail.

Responsibilities

• Complete daily system loads and manual pricing by 10:00 am each business day.
• Prepare accurate client monthly reports and portfolio reconciliations within deadlines.
• Maintain the Exceptions Reporting and Control Sheet, ASIC register and client databases.
• Download, scan, file and manage client documents and follow up outstanding documentation or payments.
• Prepare weekly adviser reports on fund audit and lodgement status.
• Respond professionally to telephone calls, emails, and client and staff enquiries.
• Prepare correspondence and provide general office administration support.
• Walk to the local post office to collect mail and perform filing and distribution.

Skills

Attention to detail

Excellent communication

Independent & collaborative

Tools

Microsoft Office

Job description

Auburn Partners SMSF Pty Ltd – Melbourne VIC

Join our team in a fully on-site administration role where accuracy, attention to detail and excellent communication are essential. Support client service, portfolio reconciliations, reporting and daily office operations.

Key responsibilities

• Complete daily system loads and manual international pricing by 10:00 am each business day.
• Prepare accurate client monthly reports and portfolio reconciliations within specified deadlines.
• Maintain the Exceptions Reporting and Control Sheet, ASIC register and client databases.
• Download, scan, file and manage client documents and follow up outstanding documentation or payments.
• Prepare weekly adviser reports on fund audit and lodgement status.
• Respond professionally to telephone calls, emails, and client and staff enquiries.
• Prepare correspondence and provide general office administration support.
• Walk to the local post office to collect mail, then open, sort, file and distribute it.
• Undertake other tasks as assigned.

About you

• Exceptional attention to detail and a strong commitment to accuracy.
• Excellent written and verbal communication skills.
• A proactive, helpful and can-do attitude.
• Strong organisational skills and the ability to work independently and collaboratively.
• Adaptability, punctuality and a team-focused approach.
• Well-developed skills using the internet and Microsoft Office, particularly Word, Excel and Outlook.
• Availability to work on site each working day for a minimum of four hours and the ability to walk to the local post office to collect mail.

About us

Our culture is built on mutual trust, accountability and the contribution of highly engaged, capable professionals. We value cultural diversity, personal initiative and continuous improvement, with a focus on delivering timely, accurate and professional client services while meeting statutory and legislative obligations.