Porter

Pullman Hotels & Resorts; Sydney; On-site; AUD 45,000 - 55,000; Full time

Benefits offered by this job

Inclusive culture

Career progression

Discounts on travel & dining

Team development

Job summary

Pullman Sydney Hyde Park is seeking a reliable and energetic porter to join our Front Office team. You will greet guests on arrival, assist with luggage, and support departures while ensuring a smooth guest journey.

The ideal candidate is customer-focused, detail-oriented, and flexible to work weekends, nights and public holidays, with strong communication and organizational skills. Join Accor's Pullman brand for a diverse, inclusive culture with development opportunities and staff benefits

Qualifications

• Well groomed
• Ability to lift and carry luggage, and other items
• Excellent communication and interpersonal skills
• Strong organisational skills and attention to detail
• A ‘can do’ attitude
• Flexibility to work various shifts, including weekends, nights and public holidays.

Responsibilities

• Greet guests on arrival and assist with luggage and other needs.
• Assist guests with departures, including handling and transporting luggage to and from vehicles.
• Understand hotel facilities and locations and guide guests to visit local attractions on request.
• Support front office team to ensure smooth operations and excellent guest service.

Skills

Well groomed

Luggage handling

Excellent communication

Organisational skills

Can-do attitude

Shift flexibility

Job description

Company Description

Work Your Way to Pullman Sydney Hyde Park! Our 241 room, Premium Hotel is located next to the beautiful Hyde Park and on the doorstep of some of Sydney's most vibrant restaurants, bars, shopping and entertainment venues. We welcome a diverse range of guests every day with a mix of both corporate & leisure as well as hosting and taking part in an array of events, including the incredible (and colourful) Mardi Gras.

Job Description

We are seeking a reliable and energetic porter to join our Front Office team. As a porter, you will be responsible for a variety of tasks to ensure the guest journey is smooth and clients receive excellent service. You will be responsible for greeting guests upon arrival and assist with luggage and other needs. Assist guests with their departure, including handling and transporting luggage to and from their vehicles. You will understand the hotel facilities and their locations as well as understanding Sydney and the locations to visit when a guest inquires.

The ideal candidate will be customer-focused, detail-oriented, and be able to handle a wide range of responsibilities, ensuring that our guests and clients receive excellent service and that the front office team operates efficiently.

Qualifications

• Well groomed
• Ability to lift and carry luggage, and other items
• Excellent communication and interpersonal skills
• Strong organisational skills and attention to detail
• A ‘can do’ attitude
• Flexibility to work various shifts, including weekends, nights and public holidays.

Additional Information

At Accor, We Are Committed To Ensuring Our People #feelwelcome And #feelvalued By Creating An Inclusive And Supportive Environment. We Offer

• A fun, diverse & inclusive culture where we value you being the Real Deal.
• Career progression opportunities as far as the eye can see.
• Extensive local, national and international discounts on Accommodation, Food and Beverage and other hospitality benefits.
• A team that is all about development, giving you endless opportunities to grow and progress in your career.

You must have valid and current working rights in Australia.