Policy, Procurement & Operations Lead — Hybrid (NSW Gov)

Halcyon Knights; Sydney; Hybrid; AUD 96,000 - 124,000; Full time

Benefits offered by this job

ASAP start

Hybrid working from home arrangements

Parramatta location

Job summary

Halcyon Knights is assisting a large NSW Government agency in Sydney to appoint an experienced Manager - Policy, Procurement and Operations. The role leads operational service delivery, procurement governance, contract management and compliance in a fast-paced environment.

You will drive continuous improvement, monitor KPIs, and coordinate audits and regulatory compliance across the business while building strong stakeholder relationships with internal teams and service providers.

Qualifications

• Experience in operations management within NSW Government or similarly regulated environment.
• Demonstrated people leadership experience.
• Strong knowledge of NSW Procurement Policy Framework and governance requirements.
• Experience managing contracts, suppliers and service providers.
• Strong project management and stakeholder engagement skills.
• Experience developing policies, procedures and operational frameworks.
• Knowledge of risk, compliance, audit and WHS requirements.

Responsibilities

• Lead the day-to-day operations and business administration functions.
• Oversee procurement activities and ensure compliance with the NSW Procurement Policy Framework, probity requirements and internal policies.
• Manage contracts and service providers, including oversight of specific contracts.
• Support governance, risk, WHS and compliance activities across the business.
• Monitor operational performance, reporting, KPIs and service delivery outcomes.
• Coordinate audits, inspections and regulatory compliance requirements.
• Drive continuous improvement initiatives and operational efficiencies.
• Build strong relationships with internal stakeholders, contractors and service providers.

Skills

Operations management

Procurement governance

Contract management

Stakeholder engagement

Problem solving

Policy development

Job description

Halcyon Knights is assisting a large NSW Government agency in Sydney to appoint an experienced Manager - Policy, Procurement and Operations. The role leads operational service delivery, procurement governance, contract management and compliance in a fast-paced environment.

You will drive continuous improvement, monitor KPIs, and coordinate audits and regulatory compliance across the business while building strong stakeholder relationships with internal teams and service providers.