Manager - Policy, Procurement and Operations

Halcyon Knights; Parramatta; Hybrid; AUD 96,000 - 124,000; Full time

Benefits offered by this job

ASAP start

Hybrid working from home

Parramatta location

Job summary

Halcyon Knights is seeking an experienced Manager - Policy, Procurement and Operations in Parramatta on a temporary casual contract. The role leads operations, procurement governance, contract management and compliance for a large NSW Government agency.

You will oversee service delivery, monitor KPIs, coordinate audits, and drive improvements while collaborating with internal stakeholders and external providers.

Qualifications

• Experience in operations management within NSW Government or similarly regulated environment.
• Demonstrated people leadership experience.
• Strong knowledge of NSW Procurement Policy Framework and procurement governance requirements.
• Experience managing contracts, suppliers and service providers.
• Strong project management, stakeholder engagement and problem-solving skills.
• Experience developing policies, procedures and operational frameworks.
• Knowledge of risk, compliance, audit and WHS requirements.

Responsibilities

• Lead day-to-day operations and business administration functions.
• Oversee procurement activities and ensure compliance with procurement policy and probity requirements.
• Manage contracts and service providers, including Ground Maintenance and Bushfire Risk Mitigation contracts.
• Support governance, risk, WHS and compliance activities across the business.
• Monitor operational performance, reporting, KPIs and service delivery outcomes.
• Coordinate audits, inspections and regulatory compliance requirements.
• Drive continuous improvement initiatives and operational efficiencies.
• Build strong relationships with internal stakeholders, contractors and service providers.

Skills

Operations management

People leadership

Project management

Stakeholder engagement

Problem solving

Policy development

Governance and compliance

Job description

About the client

Our client is a large NSW Government agency seeking an experienced Manager - Policy, Procurement and Operations to join their busy team. This is an excellent opportunity to lead operational service delivery, procurement governance, contract management, and compliance functions within a complex and fast-paced environment.

About the role:

• Lead the day-to-day operations and business administration functions
• Oversee procurement activities and ensure compliance with the NSW Procurement Policy Framework, probity requirements and internal policies.
• Manage contracts and service providers, including oversight of the Ground Maintenance and Bushfire Risk Mitigation Contract.
• Support governance, risk, WHS and compliance activities across the business.
• Monitor operational performance, reporting, KPIs and service delivery outcomes.
• Coordinate audits, inspections and regulatory compliance requirements.
• Drive continuous improvement initiatives and operational efficiencies.
• Build strong relationships with internal stakeholders, contractors and service providers.

About You:

• You will have proven experience in operations management within NSW Government or a similarly regulated environment.
• You will have demonstrated people leadership experience.
• You will have strong knowledge of NSW Procurement Policy Framework, and procurement governance requirements.
• You will have experience managing contracts, suppliers and service providers.
• You will have strong project management, stakeholder engagement and problem-solving skills.
• You will have experience developing policies, procedures and operational frameworks.
• You will have knowledge of risk, compliance, audit and WHS requirements.

Benefits:

• ASAP start
• Temporary casual contract until 30 June 2027, with the potential for extension
• Full time hours Monday to Friday
• Parramatta location + Hybrid working from home arrangements
• $70-$90 per hour + super

Please note the successful candidate must be willing to complete a National Police Check and hold full working rights within Australia.