PMO Content Developer

Transport for NSW; Sydney; On-site; AUD 105,000 - 145,000; Full time

Benefits offered by this job

Collaborative and inclusive team

Job summary

Transport for NSW is seeking a PMO Digital Content Developer (Grade 7) to design, develop and maintain digital content, templates and guidance materials that support consistent project delivery across the organisation.

This role sits within Portfolio Delivery & Enablement and focuses on improving user experience of PMO tools, methodologies and documentation, requiring strong digital content skills, UX/UI knowledge and stakeholder engagement to deliver high-impact outcomes.

Qualifications

• Experience in digital content development and content design.
• Strong knowledge of UX/UI principles and using CMS.
• Proven ability to deliver high-quality content across multiple projects.
• Excellent stakeholder engagement and communication skills.
• Experience developing templates or guidance materials.
• Tertiary qualifications in Communications, Business or related discipline.

Responsibilities

• Design and develop high-quality digital content and guidance materials.
• Create user-focused content aligning with content strategy and best practices.
• Publish and maintain content across digital platforms and collaboration tools.
• Apply UI/UX principles to improve accessibility and usability.
• Monitor content performance and implement improvements.
• Engage with stakeholders across business areas to gather requirements and refine content.
• Support project teams with content development initiatives.

Skills

Digital content development

UX/UI principles

Content management systems

Stakeholder engagement

Content strategy

Education

Tertiary qualifications in Communications, Business or related discipline

Tools

Content management systems

Job description

You’re someone who wants to create outcomes that have a real impact on the people of NSW.

You're future focused and know how important it is to create and deliver designs that shape user experiences. You'll help us leverage emerging technologies to transform the way whole communities interact.

In this role, you'll:

Are you an experienced digital content professional who can transform complex information into engaging, user-friendly content?

Transport for NSW is seeking a PMO Digital Content Developer (Grade 7) to design, develop and maintain digital content, frameworks, templates and guidance materials that support consistent project delivery across the organisation. This role sits within Portfolio Delivery & Enablement and plays a key part in improving the user experience of PMO tools, methodologies and documentation.

Key responsibilities:

• Design and develop high-quality digital content, templates and guidance materials
• Create user-focused content that aligns with content strategy and digital best practice
• Publish and maintain content across relevant digital platforms and collaboration tools
• Apply UI/UX principles to improve accessibility and usability
• Monitor content performance and implement continuous improvements
• Engage with stakeholders across multiple business areas to gather requirements and refine content
• Support project teams, change teams and practice leads with content development initiatives

For more information on this position and business unit, view therole description and information pack.

About you

• Experienced in digital content development, communications or content design
• Strong understanding of UX/UI principles and content management systems
• Proven ability to deliver high-quality content across multiple concurrent projects
• Excellent stakeholder engagement and communication skills
• Experience developing templates, frameworks, standards or guidance materials
• Tertiary qualifications in Communications, Business or a related discipline, or equivalent experience

What's on offer:

• Opportunity to contribute to major Transport initiatives
• Collaborative and inclusive team environment
• High-impact role delivering enterprise-wide improvements
• Grade 7 opportunity within a large and complex organisation

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

Flexible work optionsmay be available. Learn more viaFlexible work options and policy

Job Segment: User Experience, Content Strategy, Developer, Web Design, Project Manager, Technology, Marketing, Creative

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

Applications close at 11:59 PM on Wednesday 30 September 2026.

For more information about this role, please contact ************@TRANSPORT.NSW.GOV.AU.