PMO Analyst

Dnata; New South Wales; Hybrid; AUD 90,000 - 120,000; Full time

Job summary

dnata is seeking a PMO Analyst in Australia’s New South Wales to strengthen governance and drive successful project delivery. You will manage Jira and delivery tools, ensure data accuracy, and provide clear reporting to executives.

You’ll support planning, financial tracking, risk management, and change control across programs while onboarding teams and vendors within a controlled governance framework.

Qualifications

• Strong Jira administration experience (boards, workflows, dashboards, permissions).
• Experience managing system access and onboarding/offboarding users.
• Advanced Excel with high attention to detail.
• Experience producing executive-level reporting.
• Strong stakeholder communication skills.

Responsibilities

• Maintain PMO governance and delivery standards across projects.
• Oversee Jira and delivery tools to ensure high-quality data and clear reporting.
• Manage secure, role-based access to delivery tools and onboarding/audits.
• Deliver executive-ready reporting and insights to track performance and risks.
• Support integrated planning and financial tracking for milestones and budgets.
• Maintain RAID oversight and manage change control to minimize risk.

Skills

Jira administration

Stakeholder communication

Executive reporting

Attention to detail

Education

PMO/PRINCE2/Agile certification

Tools

Jira

Confluence

Power BI

MS Project

Smartsheet

Job description

dnata, one of the world's largest air services providers, offering a wide range of ground handling, cargo, travel and flight catering services across five continents is excited to announce a new opportunity within our Projects team.

Join us as a PMO Analyst and play a key role in driving successful project and program delivery through strong governance, reporting, planning and system administration, ensuring accurate and timely insights across tools like Jira. With governance at the core, you’ll keep projects aligned to frameworks, approvals and standards while enabling confident decision-making at every stage.

About You and the Role:

• PMO Governance & Delivery Support: Maintain strong governance by upholding PMO standards, coordinating key forums, and ensuring projects meet agreed frameworks and approvals.
• Jira & Delivery Tool Management: Oversee Jira and delivery tools to ensure high-quality data, consistent workflows, clear reporting, and smooth onboarding of teams and vendors.
• System Access & Controls: Manage secure, role-based access to delivery tools while supporting onboarding, audits, and resolving user access queries.
• Reporting & Insights: Deliver clear, executive-ready reporting and insights to track performance, highlight risks, and support informed decision-making.
• Planning, Financials & Benefits: Support integrated planning and financial tracking to ensure milestones, budgets, and benefits are actively monitored and controlled.
• Risk, Issue & Change Management: Maintain RAID oversight and manage escalations and change control to minimise risk and protect delivery outcomes.

Key Requirements that you bring with you:

• Strong Jira administration experience (boards, workflows, dashboards, permissions)
• Experience managing system access and onboarding/offboarding users
• Advanced Excel and strong attention to detail
• Experience producing executive-level reporting
• Strong stakeholder communication skills

Desirable:

• Experience with large transformation or enterprise programs
• Exposure to Agile, Waterfall, or hybrid delivery environments
• Experience with Confluence, Power BI, MS Project, or Smartsheet
• Understanding of information security and access controls
• PMO / PRINCE2 / Agile certification
• 1–5 years in PMO, project support, or delivery roles

Application closing date: 11th of November 2026 (5PM)