PM Allocator

Hawk Logistics; Sydney; On-site; AUD 75,000 - 105,000; Full time

Job summary

Hawk Logistics is seeking an experienced PM Allocator to coordinate afternoon/evening dispatch, manage driver movements, and ensure on-time deliveries across our Sydney operations.

You will be the primary contact for drivers and customers, handling real-time dispatch, route guidance, safety compliance, and data entry in our TMS. This is a stable full-time role with growth opportunities.

Qualifications

• 3+ years in transport allocation or fleet coordination
• Strong knowledge of the NSW road network
• Experience managing linehaul and/or metro delivery operations
• Excellent problem-solving and decision-making skills
• Ability to prioritise in a fast-moving environment
• Strong communication skills (phone, email, radio)
• High attention to detail and accountability
• Understanding of driver fatigue and safety requirements
• Experience with TMS platforms (preferred)
• Refrigerated transport experience (highly regarded)

Responsibilities

• Allocate and dispatch local and linehaul vehicles for PM operations
• Manage driver schedules, routes, and fatigue compliance
• Coordinate loading and departure times with warehouse teams
• Monitor deliveries in real time and respond to delays or incidents
• Communicate proactively with customers regarding ETAs and issues
• Maintain accurate data entry within the TMS
• Ensure all loads, manifests, and documentation are completed
• Monitor fleet availability in the yard (prime movers & trailers)
• Escalate operational issues to management when required
• Support drivers with route guidance, site information, and problem resolution
• Ensure all safety procedures and compliance requirements are met
• Provide a clear handover to the AM team

Skills

Transport coordination

NSW road network knowledge

Linehaul/Metro delivery operations

Problem-solving & decision-making

Prioritisation in fast-moving env

Clear communication (phone, email, RF)

Attention to detail

Driver fatigue & safety requirements

TMS platforms experience

Refrigerated transport experience

Tools

TMS platforms

Job description

Hawk Logistics is a rapidly growing national transport and logistics provider headquartered in Melbourne, with major depots across Adelaide, Griffith, Brisbane and Sydney. With more than 500 employees nationwide, we deliver reliable logistics solutions across Australia.

Our continued growth is driven by great people, smart technology, and a strong commitment to safety, teamwork, and service excellence. We foster a supportive, inclusive workplace where individuals are trusted, valued, and given opportunities to grow.

Due to continued growth and a major new contract, we are seeking an experienced PM Allocator to join our brand new team in Huntingwood.

About the Role

This is a critical afternoon/evening operations role responsible for coordinating dispatch activities, managing driver movements, and ensuring deliveries run safely and on schedule.

You will be the primary point of contact for drivers, customers, and internal teams during the PM shift.

Key responsibilities

• Allocate and dispatch local and linehaul vehicles for PM operations
• Manage driver schedules, routes, and fatigue compliance
• Coordinate loading and departure times with warehouse teams
• Monitor deliveries in real time and respond to delays or incidents
• Communicate proactively with customers regarding ETAs and issues
• Maintain accurate data entry within the TMS
• Ensure all loads, manifests, and documentation are completed
• Monitor fleet availability in the yard (prime movers & trailers)
• Escalate operational issues to management when required
• Support drivers with route guidance, site information, and problem resolution
• Ensure all safety procedures and compliance requirements are met
• Provide a clear handover to the AM team

About You

You are calm under pressure, decisive, and comfortable managing a busy transport operation during after-hours.

To be successful, you will have

• Minimum 3 years’ experience in transport allocation or fleet coordination
• Strong knowledge of the NSW road network
• Experience managing linehaul and/or metro delivery operations
• Excellent problem-solving and decision-making skills
• Ability to prioritise in a fast-moving environment
• Strong communication skills (phone, email, radio)
• High attention to detail and accountability
• Understanding of driver fatigue and safety requirements
• Experience with TMS platforms (preferred)
• Refrigerated transport experience (highly regarded)

What We Offer

• Stable full-time PM shift role
• Opportunity to work on a major national contract
• Supportive, safety-first culture
• Modern fleet and systems
• Job security with a growing national company
• Career progression opportunities

If you thrive in a fast-paced afternoon/evening operations environment and want a stable, well-paid role with real responsibility, we would love to hear from you.

All applicants must be entitled to work in Australia and be prepared to undergo a criminal history check, pre-employment medical and/or drug & alcohol testing as required.

P/L embraces and celebrates a variety of cultures. We continue to build a business that reflects the values of equality, built on the knowledge and understanding that everyone is welcome including, the First Nations Peoples, and those of all ages, genders and abilities.