Evening Dispatch & Fleet Coordinator

Hawk Logistics; Sydney; On-site; AUD 75,000 - 105,000; Full time

Job summary

Hawk Logistics is seeking an experienced PM Allocator to coordinate afternoon/evening dispatch, manage driver movements, and ensure on-time deliveries across our Sydney operations.

You will be the primary contact for drivers and customers, handling real-time dispatch, route guidance, safety compliance, and data entry in our TMS. This is a stable full-time role with growth opportunities.

Qualifications

• 3+ years in transport allocation or fleet coordination
• Strong knowledge of the NSW road network
• Experience managing linehaul and/or metro delivery operations
• Excellent problem-solving and decision-making skills
• Ability to prioritise in a fast-moving environment
• Strong communication skills (phone, email, radio)
• High attention to detail and accountability
• Understanding of driver fatigue and safety requirements
• Experience with TMS platforms (preferred)
• Refrigerated transport experience (highly regarded)

Responsibilities

• Allocate and dispatch local and linehaul vehicles for PM operations
• Manage driver schedules, routes, and fatigue compliance
• Coordinate loading and departure times with warehouse teams
• Monitor deliveries in real time and respond to delays or incidents
• Communicate proactively with customers regarding ETAs and issues
• Maintain accurate data entry within the TMS
• Ensure all loads, manifests, and documentation are completed
• Monitor fleet availability in the yard (prime movers & trailers)
• Escalate operational issues to management when required
• Support drivers with route guidance, site information, and problem resolution
• Ensure all safety procedures and compliance requirements are met
• Provide a clear handover to the AM team

Skills

Transport coordination

NSW road network knowledge

Linehaul/Metro delivery operations

Problem-solving & decision-making

Prioritisation in fast-moving env

Clear communication (phone, email, RF)

Attention to detail

Driver fatigue & safety requirements

TMS platforms experience

Refrigerated transport experience

Tools

TMS platforms

Job description

Hawk Logistics is seeking an experienced PM Allocator to coordinate afternoon/evening dispatch, manage driver movements, and ensure on-time deliveries across our Sydney operations.

You will be the primary contact for drivers and customers, handling real-time dispatch, route guidance, safety compliance, and data entry in our TMS. This is a stable full-time role with growth opportunities.