Platform Change Lead – Adoption & Readiness

People's Choice Credit Union; Adelaide, Brisbane, Toowoomba Regional; Hybrid; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid working

Salary discounts on banking

Training support

Generous leave benefits

Wellbeing program

Volunteer opportunities

Recognition program

Job summary

People First Bank is seeking an experienced Change Manager to lead the people side of technology-enabled change across platform enhancements, releases and related initiatives in Australia. You will translate complex changes into practical communication and learning plans, building strong relationships with senior leaders and delivery teams.

This 12-month fixed term contract offers hybrid work arrangements, salary packaging options, and opportunities for training and career progression within a

Qualifications

• Demonstrated experience leading people-side of technology-enabled change.
• Experience with platform enhancements, releases and continuous improvement.
• Ability to translate complex tech changes into business impact and learning.
• Strong relationship building with senior leaders and delivery teams.

Responsibilities

• Shape and lead change activities for platform enhancements, releases and technology initiatives.
• Develop communication, engagement and learning activities for affected people.
• Assess impacts and readiness, address change risks, and use feedback for improvement.
• Collaborate with platform leaders and stakeholders to highlight impacts early.
• Coordinate changes across releases and manage competing demands on the business.
• Share knowledge, coach stakeholders and develop reusable change approaches using Jira/Confluence.

Skills

Change management

Stakeholder engagement

Leadership

Communication

Tools

Jira

Confluence

Job description

People First Bank is seeking an experienced Change Manager to lead the people side of technology-enabled change across platform enhancements, releases and related initiatives in Australia. You will translate complex changes into practical communication and learning plans, building strong relationships with senior leaders and delivery teams.

This 12-month fixed term contract offers hybrid work arrangements, salary packaging options, and opportunities for training and career progression within a