Hybrid Change Manager, Tech and Stakeholder Engagement

People First Bank; Brisbane; Hybrid; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Hybrid working arrangements

Banking discounts and benefits

Training and study support

Wellbeing programs and EAP

Job summary

People First Bank is seeking a hands-on Change & Communication professional to lead the people side of technology-enabled change. You’ll shape change activities across platform enhancements, releases and initiatives, translating complex tech changes into practical communication and learning plans.

The successful candidate will bring five years of change management experience, strong stakeholder relationships, and a collaborative approach with platform and delivery teams.

Qualifications

• At least five years’ experience in change management, including impact, stakeholder, readiness and adoption assessments.
• Experience leading the people side of technology-enabled change in complex environments.
• Ability to translate complex technical changes into clear business implications and practical communication approaches.
• Strong relationship-building with senior leaders, platform teams, delivery teams and stakeholders.

Responsibilities

• Shape and lead change activities for platform enhancements, releases and technology initiatives, helping people understand what’s changing and prepare for it.
• Develop communication, engagement and learning activities that meet the needs of affected people.
• Assess impacts and readiness, address change risks, and use feedback to provide additional support.
• Collaborate with platform leaders, delivery teams and business stakeholders to highlight impacts, dependencies and readiness early.
• Identify overlapping changes across releases and tailor approaches to impact and risk.
• Share knowledge, coach stakeholders and develop reusable change approaches using Jira and Confluence.

Skills

Change management

Stakeholder engagement

Communication planning

Learning design

Tools

Jira

Confluence

Job description

People First Bank is seeking a hands-on Change & Communication professional to lead the people side of technology-enabled change. You’ll shape change activities across platform enhancements, releases and initiatives, translating complex tech changes into practical communication and learning plans.

The successful candidate will bring five years of change management experience, strong stakeholder relationships, and a collaborative approach with platform and delivery teams.