Plant Hire Controller: End-to-End Contracts & Growth

Laing O'Rourke; Sydney; On-site; AUD 70,000 - 90,000; Full time

Job summary

Select Plant Australia, a Laing O’Rourke-owned business, is seeking an experienced Hire Controller to join the Seven Hills, NSW team. The role focuses on understanding customer requirements and converting opportunities into seamless end-to-end hire contracts.

You will address queries, manage hires of plant, equipment, vehicles, and site accommodation, and foster strong customer relationships while ensuring accurate invoicing and timely charge runs.

Qualifications

• Excellent alpha/numerical data entry skills.
• Good working knowledge of the construction and plant hire industries.
• 3+ years experience in related roles (plant hire, dispatch, commercial, construction, logistics, asset management).

Responsibilities

• Address all customer queries in a timely and effective manner and cultivate lasting relationships
• Fulfil customer requests for the hire of construction plant, equipment, vehicles, site accommodation and tools
• Drive customer focus throughout the business, ensuring that the use of Select own plant and equipment is maximized
• Leverage existing customers relationships to identify areas of potential growth or opportunity
• Reconcile project charges prior to charge run to ensure all customer invoicing is current and accurate
• Review queried invoices with suppliers for payment or dispute escalation
• Generate credits to customers for invoicing errors where required and in line with DOA

Skills

Data entry

Customer relationships

Communication skills

Job description

Select Plant Australia, a Laing O’Rourke-owned business, is seeking an experienced Hire Controller to join the Seven Hills, NSW team. The role focuses on understanding customer requirements and converting opportunities into seamless end-to-end hire contracts.

You will address queries, manage hires of plant, equipment, vehicles, and site accommodation, and foster strong customer relationships while ensuring accurate invoicing and timely charge runs.