Planning and Adminstration

DNA Machinery Repair PTY LTD; City of Melbourne; On-site; AUD 55,000 - 65,000; Full time

Benefits offered by this job

Full-time role

Supportive team environment

Growth opportunities

Job summary

DNA Machinery Repair PTY LTD – Campbellfield VIC is seeking an Administrative Assistant to support our diesel mechanic business. You will manage scheduling, invoicing, customer communication and parts procurement, while coordinating technicians’ work schedules throughout the week.

The role requires strong organizational and communication skills, with experience in MS Office and Xero. Join a busy team and contribute to efficient daily operations in Campbellfield.

Qualifications

• Organizational skills and attention to detail required.
• Strong communication and customer service abilities.
• Ability to multitask and manage time effectively.
• Previous administrative experience preferred.
• Proficiency with Microsoft Office and Xero.
• Ability to work independently and in a team.

Responsibilities

• Assist in scheduling technicians’ workloads and ensure deadlines are met.
• Prepare and process invoices, assist with parts procurement, and maintain records of inventory.
• Answer customer queries via phone and email, providing information about job requests and service updates.
• Process and manage incoming job requests, ensuring timely follow-ups and coordination with the technical team.
• Provide general administrative support to the director and team, including filing, document management and data entry.

Skills

Organizational skills

Communication skills

Multitasking

Administrative experience

MS Office / Xero

Independent & team work

Customer service

Job description

DNA Machinery Repair PTY LTD – Campbellfield VIC

Job Ad: Administrative Assistant for a Diesel Mechanic Business

Position: Administrative Assistant

Location: Campbellfield

Hours: Monday to Friday, 8:00 AM to 4:00 PM

About Us

We are a busy diesel mechanic business providing quality service to our customers. We’re looking for an organized and reliable Administrative Assistant to help streamline our operations and support our team. If you're a motivated individual with a knack for administrative tasks and customer service, we’d love to hear from you!

Role Overview

As the Administrative Assistant, you will play a key role in managing administrative tasks and supporting our daily operations. You will be working directly with the director of the company to ensure that all aspects of scheduling, invoicing, customer communication, and parts procurement are handled efficiently. You will also help organize the work schedules for our technicians, ensuring smooth workflow throughout the week.

Key Responsibilities

• Scheduling & Coordination: Assist in scheduling technicians’ workloads, ensuring that all tasks are allocated appropriately and deadlines are met.
• Invoicing & Parts Procurement: Prepare and process invoices, assist with parts procurement, and maintain records of inventory.
• Customer Support: Answer customer queries via phone and email, providing information regarding job requests, service updates, and general inquiries.
• Job Requests: Process and manage incoming job requests, ensuring timely follow-ups and coordination with the technical team.
• Administrative Support: Provide general administrative assistance to the director and the team as needed, including filing, document management, and data entry.

Skills & Experience

• Strong organizational skills and attention to detail
• Excellent communication skills (both written and verbal)
• Ability to multitask and manage time effectively
• Previous administrative experience, preferably in a similar industry
• Proficiency in Microsoft Office Suite or similar software also Xero
• Ability to work independently and as part of a team
• Customer service-oriented attitude

What We Offer

• Full-time Monday to Friday role
• A supportive and friendly team environment
• Opportunities for growth and development within the company