Pharmacy Assistant/Retail Manager

Chempro; Lismore; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Leadership role

Ongoing training

Supportive team

Job summary

Chemist Outlet Lismore is growing, and we are looking for an enthusiastic, customer-focused Pharmacy Assistant / Retail Manager to join our team. This full-time role combines hands-on pharmacy retail responsibilities with day-to-day store management.

You will lead a friendly team, deliver outstanding customer service, manage stock and merchandising, and help create a welcoming, compliant store environment for the local community.

Qualifications

• Previous pharmacy assistant experience.
• Previous retail management or team leadership experience.
• Excellent communication and interpersonal skills.
• Strong organisational and time management abilities.
• Willingness to learn and upskill.
• Proactive problem-solving in store operations.

Responsibilities

• Providing exceptional customer service and assisting customers with their pharmacy and retail needs
• Leading and supporting the pharmacy team to deliver outstanding service
• Maintaining stock levels, merchandising and store presentation
• Supporting store operations and compliance with policies
• Creating a welcoming environment with the pharmacy team

Skills

Customer service

Retail leadership

Team leadership

Communication

Organization

Job description

Chemist Outlet Lismore is growing, and we are looking for an enthusiastic, customer-focused Pharmacy Assistant / Retail Manager to join our team!

Chemist Outlet is a dynamic and entrepreneurial organisation that strives for excellence and expertise in the community pharmacy industry. With a strong family culture at heart, our people are valued, respected and supported to succeed.

As our business continues to grow, we are seeking a motivated individual who combines a passion for customer service with strong retail leadership skills. This is an exciting opportunity for someone who enjoys working on the shop floor, supporting customers and helping lead a pharmacy team to deliver outstanding service.

Join Our Team – Full-Time Pharmacy Assistant / Retail Manager

Chemist Outlet Lismore

Chemist Outlet Lismore is growing, and we are looking for an enthusiastic, customer-focused Pharmacy Assistant / Retail Manager to join our team!

Chemist Outlet is a dynamic and entrepreneurial organisation that strives for excellence and expertise in the community pharmacy industry. With a strong family culture at heart, our people are valued, respected and supported to succeed.

As our business continues to grow, we are seeking a motivated individual who combines a passion for customer service with strong retail leadership skills. This is an exciting opportunity for someone who enjoys working on the shop floor, supporting customers and helping lead a pharmacy team to deliver outstanding service.

About the Role

This is a Full-Time Pharmacy Assistant / Retail Manager position, combining hands-on pharmacy retail responsibilities with the day-to-day management and coordination of store operations.

You will play an important role in delivering exceptional customer service, supporting the pharmacy team and ensuring the store operates efficiently and professionally.

Key responsibilities include:

• Providing exceptional customer service and assisting customers with their pharmacy and retail needs
• Supporting the day-to-day operations of the pharmacy
• Leading, motivating and supporting team members to achieve excellent service standards
• Assisting with staff training, development and supervision
• Maintaining stock levels, merchandising and presentation of the store
• Monitoring store performance and identifying opportunities to improve sales and customer experience
• Ensuring the store is clean, organised and professionally presented
• Supporting compliance with relevant policies, procedures and pharmacy retail requirements
• Working collaboratively with the pharmacy team to create a welcoming and positive environment

About You

We are looking for someone who is passionate about community pharmacy, confident in a retail environment and capable of taking on leadership responsibilities.

Ideally, you will have:

• Previous pharmacy assistant experience
• Previous retail management or team leadership experience
• A strong passion for delivering outstanding customer service
• Excellent communication and interpersonal skills
• Strong organisational and time management abilities
• The ability to lead, motivate and work collaboratively with a team
• A proactive approach to problem-solving and daily store operations
• A reliable, honest and professional work ethic
• Confidence working in a fast-paced retail environmentA willingness to learn, develop and upskill
• A genuine interest in supporting the health and wellbeing of the local community

Candidates with previous pharmacy retail management experience will be highly regarded.

What We Offer

• Full-time employment with an opportunity to take on a leadership role
• A supportive and friendly team environment
• Ongoing training and professional development
• Opportunities to grow and progress within the business
• A varied role combining customer service, pharmacy retail and team leadership
• The opportunity to make a positive contribution to the local community

Ready to Join Our Team?

If you are an enthusiastic and motivated individual with a passion for customer service, pharmacy retail and team leadership, we would love to hear from you!

Join the Chemist Outlet Lismore team and help us continue delivering outstanding service to our local community.

Location: 1–4/38 Ballina Road, Lismore NSW 2480

Thank you for your interest in joining our team. We appreciate the time you have taken to submit your application. Due to the anticipated high volume of applications, only candidates selected for an interview will be contacted.