Pet Retail Assistant Store Manager — Team Leader & Growth

Petbarn; Grafton; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Discounts across Petbarn and Greencro

Pet-friendly workspace

Career growth opportunities

Novated leasing

Employee Assistance Program

Job summary

Petbarn is seeking a hands-on Assistant Store Manager to support the Grafton store. You will lead a small team, coach staff, and foster a customer-centric environment focused on pet health and wellbeing. This full-time role emphasizes achieving budgets, maintaining standards, and delivering service excellence.

You’ll train the team, manage costs, and drive growth while upholding Petbarn’s values. If you’re passionate about pets and retail leadership, join our brand with strong community impact.

Qualifications

• Proven experience leading a retail team in a high-volume environment.
• Ability to train and coach staff to deliver service excellence.
• Strong focus on achieving KPIs and store budgets.
• Customer-first mindset with passion for pets.

Responsibilities

• Support the Store Manager to drive overall store performance.
• Create a customer-centric environment and deliver exceptional service.
• Achieve sales budgets and maintain store standards while managing costs.
• Lead and coach the store team to meet business objectives.
• Ensure compliance with company policies and procedures.

Skills

Leadership

Team training

Customer service

Retail management

Staff coaching

Job description

Petbarn is seeking a hands-on Assistant Store Manager to support the Grafton store. You will lead a small team, coach staff, and foster a customer-centric environment focused on pet health and wellbeing. This full-time role emphasizes achieving budgets, maintaining standards, and delivering service excellence.

You’ll train the team, manage costs, and drive growth while upholding Petbarn’s values. If you’re passionate about pets and retail leadership, join our brand with strong community impact.