Assistant Store Manager — Pet Retail Leader & Growth

Petbarn; Bathurst; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Petbarn discounts

Greencross Vets discounts

Novated leasing

Workplace benefits program

Employee Assistance Program 24/7

Job summary

Petbarn Bathurst is seeking a hands-on Assistant Store Manager to support the Store Manager in driving sales and delivering exceptional customer service within a pet-focused retail setting.

You will lead a high-performing team, ensure store standards, manage costs, and coach staff to deliver service excellence while helping the business grow. This role offers progression within a respected pet-care brand.

Qualifications

• Experience leading a high-volume retailer environment.
• Ability to train and coach staff to deliver service excellence.
• Strong focus on KPIs and store performance.

Responsibilities

• Support the Store Manager to maximize overall store success.
• Create a customer-centric environment and achieve sales budgets.
• Maintain store standards and manage costs.
• Train and coach the store team to deliver service excellence and achieve business objectives.

Skills

Leadership

Team coaching

Customer service

Staff training

KPI management

Communication

Job description

Petbarn Bathurst is seeking a hands-on Assistant Store Manager to support the Store Manager in driving sales and delivering exceptional customer service within a pet-focused retail setting.

You will lead a high-performing team, ensure store standards, manage costs, and coach staff to deliver service excellence while helping the business grow. This role offers progression within a respected pet-care brand.