Store Manager

Petbarn; Grafton; On-site; AUD 70,000 - 110,000; Full time

Benefits offered by this job

Discounts across Petbarn and Greencro"

Novated leasing

Workplace benefits program

Discounts on corporate health insuranc

Employee Assistance Program 24/7

Development opportunities

Petbarn Foundation community giving

Competitive Salary and Incentive

Job summary

Petbarn in Grafton is seeking a Full-Time Store Manager to lead a brand-new store. You’ll inspire your team, drive sales, and deliver exceptional service for pets and their owners.

As a hands-on leader with at least two years in a high-volume retail environment, you’ll coach staff, manage costs, and uphold store standards while growing your retail career with a passionate brand.

Qualifications

• A hands-on leader with a focus on customers and pets.
• Experience leading a team in a high-volume retail environment.
• Strong communication and coaching skills.
• Ability to train and engage staff to meet KPI targets.

Responsibilities

• Manage and maximise the overall success of the store.
• Create a customer-centric environment and uphold brand standards.
• Achieve sales budgets and control costs.
• Train and coach the store team to deliver service excellence.

Skills

Retail leadership

Team leadership

Customer service

Job description

At Petbarn, Australia’s speciality pet leading retailer, we're passionate about making the world a happier place through the love of pets! This great opportunity at Petbarn as a Full-Time Store Manager at Grafton (Brand new store!) and will suit an experienced pet-passionate retail leader looking to work with a great brand while also growing your retail career. Strong retail leadership experience is essential to be successful in this role!

You’ll help pet parents and train your team to make the best choices for their furry, feathered, or scaly friends, offering expert advice on health, nutrition, and wellness products. You’ll create connections with our team and customers, build trust, and make a real impact on the lives of pets and their pet parents.

Your Role:

As a Store Manager, you’ll play a crucial role in managing and maximising the overall success of the store. You’ll create a customer-centric environment, achieve sales budgets, deliver consistent store standards, and manage costs. Additionally, you will train and coach the store team to deliver service excellence and achieve business objectives. You will also be a hands on, people focused, talented retail leader who works alongside the team and can create and maintain a positive team culture.

Why choose Petbarn?

Connect with pets and their owners, making a real difference

Gain valuable training in pet care and wellness and train the team

Be part of a team that values passion, authenticity, caring, knowledge and togetherness

Progression opportunities

About You:

A leader with a hands on approach

Have a natural love for animals and people, and passionate about retail

At least two years' experience working with a high-volume retailer (or similar) in a management role

Proven ability to lead a team, while keeping the team engaged

Friendly, patient, and eager to develop and train team

Organised and detail-oriented with a focus on achieving KPI’s

What’s in It for You:

Pet-filled days with the chance to make a difference

Discounts across Petbarn and Greencross Vets, pet-friendly workspace, and career growth opportunities

Access to novated leasing, workplace benefits program, discounts on corporate health insurance

Access to Employee Assistance Program, available 24/7 for yourself and your family

Development opportunities and access to strong leadership

Be part of a company with a commitment to giving back to the community through the Petbarn Foundation

Competitive Salary and Incentive Program