Pet Retail Store Leader — Growth, Training & Service

Petbarn; Northern Beaches Council; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

Discounts across Petbarn

Novated leasing

Workplace benefits program

Employee Assistance Program

Career growth opportunities

Pet-friendly workplace

Job summary

Petbarn Brookvale is seeking a hands-on Assistant Store Manager to support the Store Manager in delivering outstanding store performance, exceptional customer service, and a welcoming shopping experience for pets and their people.

You will train and coach the team, drive sales and profitability, manage costs, maintain store standards, and lead by example in a fast-paced, high-volume environment that cares for animals.

Qualifications

• Two years or more of experience in a high-volume retailer.
• Experience in retail management or supervision.
• Ability to lead a team and engage staff.
• Strong customer service and product knowledge.

Responsibilities

• Support the Store Manager to maximise store performance.
• Create a customer-centric environment and drive sales.
• Train and coach the store team to deliver service excellence.
• Manage costs and maintain store standards.

Skills

Retail leadership

Team coaching

KPI focus

High-volume retailer

Job description

Petbarn Brookvale is seeking a hands-on Assistant Store Manager to support the Store Manager in delivering outstanding store performance, exceptional customer service, and a welcoming shopping experience for pets and their people.

You will train and coach the team, drive sales and profitability, manage costs, maintain store standards, and lead by example in a fast-paced, high-volume environment that cares for animals.