Pet Care Field Services & Client Relations Lead

Mayday Recruitment; Windsor; Presencial; AUD 51.000 - 62.000; Tempo integral

Benefícios oferecidos por esta vaga

Casual position

Company vehicle provided

Paid overtime available

Full training and ongoing support

Long-term career growth

Meaningful work and difference

Supportive team environment

Resumo da vaga

Mayday Recruitment is partnering with a leading pet aftercare provider to recruit an Area Manager for their growing operations team based in South Windsor. This role is on the road, building relationships with veterinary clinics and families, and delivering a premium customer experience during an emotional time.

As the face of the business in your region, you will manage scheduled runs, maintain service standards and support the wider operations team with compassionate customer service and

Qualificações

• Strong customer service focus and empathy.
• Current unrestricted Driver's Licence.
• Physically fit and capable of lifting up to 25 kg.
• Comfortable driving throughout the day and nationwide route.
• Organised and reliable with attention to detail.

Responsabilidades

• Collecting pets from veterinary clinics and private residences.
• Returning ashes to families and veterinary clinics.
• Handling pets with dignity, care and respect at all times.
• Building and maintaining strong relationships with veterinary clinics.
• Providing compassionate and professional customer service to pet owners.
• Managing daily collection and delivery schedules.
• Maintaining accurate records and updating system information.
• Ensuring company vehicles are maintained to a high standard.
• Supporting the wider operations team where required.
• Representing the business professionally within the community.

Descrição da vaga

Mayday Recruitment is partnering with a leading pet aftercare provider to recruit an Area Manager for their growing operations team based in South Windsor. This role is on the road, building relationships with veterinary clinics and families, and delivering a premium customer experience during an emotional time.

As the face of the business in your region, you will manage scheduled runs, maintain service standards and support the wider operations team with compassionate customer service and