Perth Import Navigator | Customer-Focused Logistics Pro

People Group; Perth; On-site; AUD 80,000 - 100,000; Full time

Job summary

People Group Recruitment is seeking an Import Coordinator to join the WA operations team in Perth. The role oversees the import process from order to delivery, coordinating air, domestic, FCL, LCL and breakbulk shipments.

Key duties include liaising with customers and overseas offices, coordinating customs clearance, AQIS inspections and fleet delivery, while delivering high levels of customer service in a busy environment.

Qualifications

• Minimum 2–3 years’ experience in a similar position.
• Import Coordinator experience is required.
• Knowledge of customs and freight forwarding terminology is essential.
• Strong problem-solving skills and customer service experience are required.
• Current Import air operations capability is desirable.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office.
• Strong planning, organisation and prioritisation abilities.

Responsibilities

• Coordinate import enquiries and shipments with customers and overseas offices.
• Register shipments in Cyberfreight and coordinate clearance with the broker.
• Coordinate AQIS inspections and formalities.
• Monitor customs and quarantine clearance progress and report outcomes to customers.
• Arrange delivery of released freight with the transport team.
• Assist with tenders and RFQs and support billing with accurate coding.

Skills

Import coordination

Customer service

Microsoft Office

Negotiation skills

Attention to detail

Planning & organizing

Communication skills

Cyberfreight ICs

Tools

Cyberfreight

Job description

People Group Recruitment is seeking an Import Coordinator to join the WA operations team in Perth. The role oversees the import process from order to delivery, coordinating air, domestic, FCL, LCL and breakbulk shipments.

Key duties include liaising with customers and overseas offices, coordinating customs clearance, AQIS inspections and fleet delivery, while delivering high levels of customer service in a busy environment.