Freight Forwarding - Import Team Lead - PER-new

People Group; Perth; On-site; AUD 90,000 - 110,000; Full time

Job summary

People Group Recruitment in Perth is seeking an Import Team Lead to head the Import team within the Operations department. You will drive service quality, supervise staff, and ensure timely, compliant shipments.

The role requires strong leadership, client relationships, and hands-on management of priority imports, including DG by air/sea, with a focus on risk control and continuous improvement. Only candidates currently residing in Australia should apply.

Qualifications

• Minimum 5 year’s experience in a similar role.
• Leadership experience with ability to drive and motivate a team.
• Customer service experience.
• Current unrestricted driver’s licence.
• Dangerous Goods by Air/Sea & Road Accreditation
• Aviation Security – AACA
• Advanced negotiation and relationship skills
• Experience influencing and engaging key figures in client organisations
• Positive and professional attitude under pressure
• Proficient in the Microsoft Office suite
• High attention to detail and strong planning and organising skills
• Excellent verbal and written communication
• Ability to work autonomously and within a team environment

Responsibilities

• Supervising the Import (& domestic) team.
• Liaising with clients, contractors, customs and AQIS.
• Attending meetings with staff and clients as required.
• Attending wharf and airport for high profile shipments (if required).
• Liaising with other team leads and managers to resolve issues and improve workflow.
• Personally manage import shipments that are high priority or high profile.
• Approving all job files prior to disbursement or final invoicing.
• Holding monthly Import team meetings.

Skills

Leadership

Customer service

Communication

Attention to detail

Planning & organising

Autonomous work

Microsoft Office

Tools

Microsoft Office

Job description

• Global Strength and Personal Commitment
• Salary up to $90,000 - $110,000 + Super

• Import Team Lead - Perth
• Global Strength and Personal Commitment
• Salary up to $90,000 - $110,000 + Super

Import Team Lead - Perth | up to $90,000 - $110,000 + Super | Freight Forwarding

This company delivers exceptional logistics solutions, driven by a Global Integrated Management System that enhances efficiency across every aspect of their operations. By proactively assessing and minimizing risks, they ensure that their services are not only effective but also safe and compliant. What truly sets them apart is their commitment to continuous improvement, constantly refining their approach to deliver results that exceed expectations.

About Your New Role as an Import Team Lead

The Import Team Lead sits within the Operations department and reports to the WA Manager. This position will be responsible for leading the Import team and ensuring effective and efficient customer service.

• Supervising the Import (& domestic) team
• Liaising with and developing relationships with clients, contractors, customs and AQIS
• Attending meetings with company staff and clients when required
• Attending wharf and airport for high profile and priority shipments (if required)
• Liaising with other team leads and managers within company to resolve issues, improve work flow and productivity
• Personally manage import shipments that are high priority or high profile
• Approving all job files prior to disbursing or final invoicing
• Holding monthly Import team meetings

To be successful in this role

• Minimum 5 year’s experience in a similar role
• Previous leadership experience with a strong ability to drive, develop and motivate team members and exceed customers expectations
• Customer Service experience
• Current unrestricted drivers licence
• Dangerous Goods by Air / Sea & Road Accreditation
• Aviation Security – AACA
• Advanced negotiation and relationship skills
• Experience influencing and engaging key figures in client organisations
• Positive and professional attitude, especially when under stress / pressure
• Proficient in the Microsoft Office suite
• High attention to detail and strong planning and organising skills
• Excellent communication skills both verbal and written
• Ability to work autonomously and within a team environment

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion.

People Group Recruitment is only accepting applications from candidatesCURRENTLY RESIDING IN AUSTRALIAwho have therelevantLOCALskills and experiencerequired for this role.

WeDO NOTrecruit for roles that offersponsorship, internships, graduate programs, or entry-level positions.