Personal Banker: Impactful Customer Relationships & Lending

Bendigo Bank; Melbourne; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Health and wellbeing support

Discounted gym memberships

Private health insurance options

Employee Assistance Program

Job summary

A leading bank in Australia is looking for a Customer Relationship Officer in Boronia. The role involves delivering exceptional customer service, achieving sales results through tailored solutions, and educating customers about digital banking. Successful candidates will contribute to community initiatives and enjoy career development opportunities. A permanent, full-time position offers a supportive work environment focused on collaboration and customer satisfaction.

Qualifications

• Exceptional customer service delivery.
• Experience in achieving sales through customer-centric solutions.

Responsibilities

• Deliver win-win solutions for bank and customers.
• Educate and support customers with digital literacy.
• Guide customers through tailored personal lending solutions.
• Engage in continuous learning opportunities.
• Build connections and support community initiatives.

Skills

Proven ability to achieve sales results through customer solutions

Confidence in face-to-face communication

Ability to build relationships and rapport

Eagerness to understand bank offerings

Collaborative working style

Experience in consumer lending

Job description

A leading bank in Australia is looking for a Customer Relationship Officer in Boronia. The role involves delivering exceptional customer service, achieving sales results through tailored solutions, and educating customers about digital banking. Successful candidates will contribute to community initiatives and enjoy career development opportunities. A permanent, full-time position offers a supportive work environment focused on collaboration and customer satisfaction.