Permanent Sales Support Specialist – Carole Park

Visy Group; Brisbane; On-site; AUD 65,000 - 80,000; Full time

Job summary

Visy Group in Brisbane is seeking a Sales Support Administrator to back our Queensland Sales team at Carole Park. This permanent, full-time role ensures smooth sales processes and strong customer relations, handling inquiries, quotes, specs, and admin tasks to support the broader team.

You will engage with customers, manage the Velocity process, maintain listings and lead opportunities, and collaborate with Sales, Operations, Customer Service, and Technical teams to implement changes.

Qualifications

• Strong customer service skills to understand and support customer needs.
• Excellent communication and multitasking abilities.
• Experience in administrative and sales support in high-volume environments.
• Familiarity with CRM systems and Visy processes.
• Proactive, approachable problem-solving mindset.

Responsibilities

• Respond to customer queries promptly and work with your nominated customers through a structured call cycle.
• Support the Velocity process, including quotes, designs, and approvals.
• Assist in managing customer accounts, maintaining product listings, and addressing outstanding debtors, as well as any other Visy initiatives relevant to your customer base.
• Research new and existing customer opportunities and manage leads in the CRM system.
• Collaborate with Sales, Operations, Customer Service, and Technical teams to implement product changes.
• Provide reports and insights to the Sales team as needed.

Skills

Customer service

Communication

Multitasking

Administrative support

Proactive mindset

Tools

CRM systems

Job description

Visy Group in Brisbane is seeking a Sales Support Administrator to back our Queensland Sales team at Carole Park. This permanent, full-time role ensures smooth sales processes and strong customer relations, handling inquiries, quotes, specs, and admin tasks to support the broader team.

You will engage with customers, manage the Velocity process, maintain listings and lead opportunities, and collaborate with Sales, Operations, Customer Service, and Technical teams to implement changes.