People Tech & AI Automation Analyst

Medibank; Melbourne; Sur place; AUD 90 000 - 130 000; Plein temps

Résumé du poste

Medibank Melbourne is seeking a People Technology & Automation Analyst to streamline people processes and services using Power Platform and AI capabilities. You will partner with People & Culture to turn routine pain points into simple, scalable digital experiences.

The role focuses on listening to needs, mapping service journeys, delivering AI-powered solutions, and ensuring privacy and governance while enabling easier day-to-day work for colleagues.

Qualifications

• Experience designing and delivering digital solutions for People & Culture using Power Platform.
• Experience creating AI agents or conversational solutions for People & Culture teams.
• Strong process analysis, journey mapping, and requirements gathering.
• Understanding of APIs, connectors, data models, and solution deployment in a People & Culture environment.
• Experience testing and supporting People & Culture workflows and digital services.
• Privacy, security, data governance and responsible AI knowledge.
• Stakeholder engagement and communication skills.
• Experience with HR systems or employee services.

Responsabilités

• Work with People & Culture colleagues to understand needs and improve everyday experience of people processes and services.
• Listen to feedback, map service journeys and identify opportunities to simplify processes.
• Create digital and AI experiences that provide timely, clear, consistent support.
• Turn needs and challenges into practical, scalable solutions.
• Connect information and services so teams access what they need with less effort.
• Involve users in testing and continuously improve solutions.
• Monitor solutions and address issues or barriers quickly.
• Design inclusive and trusted experiences that protect privacy and use AI responsibly.

Connaissances

Process analysis

Journey mapping

Stakeholder engagement

Communication

Formation

Relevant tertiary qualification or equivalent experience

Outils

Power Apps

Power Automate

SharePoint

Copilot Studio

Description du poste

Medibank Melbourne is seeking a People Technology & Automation Analyst to streamline people processes and services using Power Platform and AI capabilities. You will partner with People & Culture to turn routine pain points into simple, scalable digital experiences.

The role focuses on listening to needs, mapping service journeys, delivering AI-powered solutions, and ensuring privacy and governance while enabling easier day-to-day work for colleagues.