People Tech & Automation Analyst — AI‑Driven HR Experience

Medibank Private Limited; Victoria; On-site; AUD 90,000 - 120,000; Full time

Job summary

Medibank Private Limited seeks a People Technology & Automation Analyst to join People Services and improve the everyday experiences of the People & Culture team. You will listen to needs and turn process pain points into simple, scalable digital experiences using Power Platform and approved AI capabilities.

You will design inclusive and trusted experiences, partner with stakeholders, test and monitor solutions, and help protect privacy while enabling better service delivery across the

Qualifications

• Experience designing and delivering digital solutions for People & Culture processes or services using Power Apps, Power Automate, SharePoint.
• Experience creating AI agents or conversational solutions that support People & Culture teams, using Copilot Studio or similar enterprise platforms.
• Strong process analysis, journey mapping and requirements-gathering skills, with the ability to understand People & Culture needs.
• An understanding of APIs, connectors, data models, permissions and solution deployment in a People & Culture environment.
• Experience testing, monitoring and supporting People & Culture workflows and digital services.
• Working knowledge of privacy, security, data governance and responsible AI, particularly when handling people information.
• Strong stakeholder engagement, problem-solving and communication skills, with the ability to build trusted relationships across People & Culture.

Responsibilities

• Work with People & Culture to understand their needs and improve everyday experiences.
• Map service journeys and identify opportunities to simplify processes.
• Create digital and AI experiences that give People & Culture timely, clear and consistent support.
• Turn needs into practical, scalable solutions.
• Connect information and services so teams access what they need with less effort.
• Involve users in testing and improve solutions based on feedback.
• Monitor solutions and respond quickly to issues.
• Design inclusive, privacy‑aware, AI‑enabled experiences.
• Provide demonstrations and guidance to support new ways of working.

Skills

Power Apps

Power Automate

SharePoint

AI capabilities

Stakeholder engagement

Process analysis

Tools

Copilot Studio

Job description

Medibank Private Limited seeks a People Technology & Automation Analyst to join People Services and improve the everyday experiences of the People & Culture team. You will listen to needs and turn process pain points into simple, scalable digital experiences using Power Platform and approved AI capabilities.

You will design inclusive and trusted experiences, partner with stakeholders, test and monitor solutions, and help protect privacy while enabling better service delivery across the