People-First Workplace Experience Lead

Hudson; Sydney; On-site; AUD 70,000 - 90,000; Full time

Job summary

Hudson invites an experienced Workplace Experience Officer to join our Sydney team on a full-time, on-site contract. You will shape a welcoming, inclusive office culture and partner with leaders to deliver high-quality workplace services that boost productivity and wellbeing.

You will manage events, onboarding, vendor relations, and maintenance, acting as the pulse of the office and turning everyday moments into meaningful experiences. Join us to foster connection and growth.

Qualifications

• 3+ years of experience in Workplace, Community, Events, Administration, or Coordination.
• A proactive, strategic mindset: anticipate needs, connect the dots, and turn insight into action.
• Strong emotional intelligence and the confidence to build trust with employees, local leaders, vendors, and cross-functional partners.
• Experience with hard and soft services, vendor management, and end-to-end event delivery is preferred.
• A service-oriented, people-first approach and genuine enthusiasm for creating inclusive, engaging workplace experiences.

Responsibilities

• Create engaging workplace experiences, events, and moments that strengthen employee connection, belonging, and local culture.
• Serve as a welcoming, responsive point of contact for employees and resolve requests thoughtfully.
• Own end-to-end workplace delivery across processes, partnerships, and day-to-day execution to ensure a safe, productive, inclusive office.
• Act as the pulse of the office, using empathy and feedback to surface needs and propose proactive solutions.
• Support onboarding and help create a thoughtful first impression for new joiners.
• Build partnerships with building management and vendors; monitor performance and drive high-quality service.
• Lead maintenance coordination to keep facilities functional, compliant, and safe.
• Manage maintenance contracts, renewals, and inspections to identify risks and maintain standards.
• Communicate workplace guidelines clearly to create shared ownership of a positive environment.
• Use data and feedback to identify trends and shape future improvements.
• Maintain purchasing records and support responsible budget management.
• Coordinate workplace projects and events with agility and attention to detail.

Skills

Workplace operations

Events coordination

Vendor management

Administration

Communication

Emotional intelligence

Education

Relevant degree

Job description

Hudson invites an experienced Workplace Experience Officer to join our Sydney team on a full-time, on-site contract. You will shape a welcoming, inclusive office culture and partner with leaders to deliver high-quality workplace services that boost productivity and wellbeing.

You will manage events, onboarding, vendor relations, and maintenance, acting as the pulse of the office and turning everyday moments into meaningful experiences. Join us to foster connection and growth.