Workplace Services Officer

Australian Taxation Office; Gosford; On-site; AUD 60,000 - 75,000; Full time

Job summary

A government agency in Gosford is seeking a Workplace Services Officer to join their dynamic team. The role focuses on providing exceptional client-facing services, ensuring a positive workplace experience through effective communication and support for building operations. Candidates should have a professional demeanor and a passion for helping others. This position requires onsite work during business hours, engaging with both internal and external partners to fulfil diverse workplace needs.

Qualifications

• Ability to provide exceptional face-to-face services and support.
• Positive attitude towards workplace operations.
• Experience in building relationships across various teams.

Responsibilities

• Support building and workplace operations during business hours.
• Engage with clients and partners through multiple communication methods.
• Organise workspace areas and manage supplies.

Skills

Client-centric service

Professional demeanor

Strong communication

Problem-solving

Job description

We are seeking client-centric, professional and personable individuals who thrive on providing face-to-face services to join our dynamic Workplace Services team.

As a Workplace Services Officer, you will play a key role in creating a professional, welcoming and safe environment that enables our people to do their best work.

You will support the smooth delivery of building and workplace operations, with a can-do attitude, ensuring people have what they need to support different ways of working.

In this onsite client facing role, you will build strong relationships across the organisation and with external service partners – engaging through face to face interactions, phone calls and email to deliver exceptional service and support. You’ll think on your feet and go the extra mile to find solutions to enable a positive and productive workplace experience. This role may also involve some physical tasks such as organising workspace areas and safely moving or rearranging furniture and supplies.

As the role provides site-based support, you will be required to work onsite during business hours.

If you have a passion for providing quality service and exceeding expectations, this role is for you.

These roles may be offered on an ongoing or non-ongoing basis in Adelaide, Albury, Box Hill (VIC), Brisbane CBD, Canberra, Dandenong, Gosford, Hobart, Melbourne CBD, Moonee Ponds, Newcastle, Parramatta, Penrith, Perth, Sydney CBD, Townsville, Upper Mount Gravatt or Wollongong.

We embrace the strength of diversity – through our people and the perspectives they bring.

We are committed to inclusive recruitment practices and encourage applications from people with disability or neurodivergence, Aboriginal and Torres Strait Islander peoples, and individuals from all backgrounds. Reasonable adjustments can be provided throughout the recruitment process.