Workplace Experience Officer

Hudson; Sydney; On-site; AUD 70,000 - 90,000; Full time

Job summary

Hudson invites an experienced Workplace Experience Officer to join our Sydney team on a full-time, on-site contract. You will shape a welcoming, inclusive office culture and partner with leaders to deliver high-quality workplace services that boost productivity and wellbeing.

You will manage events, onboarding, vendor relations, and maintenance, acting as the pulse of the office and turning everyday moments into meaningful experiences. Join us to foster connection and growth.

Qualifications

• 3+ years of experience in Workplace, Community, Events, Administration, or Coordination.
• A proactive, strategic mindset: anticipate needs, connect the dots, and turn insight into action.
• Strong emotional intelligence and the confidence to build trust with employees, local leaders, vendors, and cross-functional partners.
• Experience with hard and soft services, vendor management, and end-to-end event delivery is preferred.
• A service-oriented, people-first approach and genuine enthusiasm for creating inclusive, engaging workplace experiences.

Responsibilities

• Create engaging workplace experiences, events, and moments that strengthen employee connection, belonging, and local culture.
• Serve as a welcoming, responsive point of contact for employees and resolve requests thoughtfully.
• Own end-to-end workplace delivery across processes, partnerships, and day-to-day execution to ensure a safe, productive, inclusive office.
• Act as the pulse of the office, using empathy and feedback to surface needs and propose proactive solutions.
• Support onboarding and help create a thoughtful first impression for new joiners.
• Build partnerships with building management and vendors; monitor performance and drive high-quality service.
• Lead maintenance coordination to keep facilities functional, compliant, and safe.
• Manage maintenance contracts, renewals, and inspections to identify risks and maintain standards.
• Communicate workplace guidelines clearly to create shared ownership of a positive environment.
• Use data and feedback to identify trends and shape future improvements.
• Maintain purchasing records and support responsible budget management.
• Coordinate workplace projects and events with agility and attention to detail.

Skills

Workplace operations

Events coordination

Vendor management

Administration

Communication

Emotional intelligence

Education

Relevant degree

Job description

Workplace ExperienceOfficer
Sydney CBD | Contract| Full time on site

We're looking for a Workplace Experienceofficer who has the ability to help shape a workplace that is welcoming, inclusive, high-performing, within a growing organisation. This is more than an operations role: you will be a culture champion, a trusted partner to employees and leaders, and a proactive problem-solver who turns everyday workplace moments into meaningful experiences.

You will combine operational excellence with a people-first mindset; anticipating needs, strengthening community, and continuously improving connection, productivity, wellbeing, and growth.

What You’ll Do

• Create engaging workplace experiences, events, and moments that strengthen employee connection, belonging, and local culture.


• Serve as a welcoming, responsive point of contact for employees - listening closely, resolving requests thoughtfully, and identifying opportunities to improve the employee experience.


• Own end-to-end workplace delivery across processes, partnerships, and day-to-day execution to ensure the office is safe, productive, inclusive, and meaningful.


• Act as the pulse of the office, using empathy, observation, and feedback to understand workplace dynamics, surface emerging needs, and recommend proactive solutions.


• Support new employee onboarding and help create a consistent, thoughtful first impression that enables new joiners to feel connected from day one.


• Build trusted partnerships with building management and vendors; set clear expectations, monitor performance, and drive consistently high-quality service.


• Lead proactive and reactive maintenance coordination, ensuring facilities remain functional, compliant, and aligned with health, safety, and regulatory requirements.


• Manage Annual Maintenance Contracts, renewals, service schedules, and routine workplace inspections to identify risks early and sustain high standards.


• Communicate workplace guidelines and expectations clearly, creating shared ownership of a positive, respectful office environment.


• Use data, reporting, and employee feedback to identify trends, summariseinsights, and help shape forward-looking workplace improvements and innovations.


• Maintain purchasing records and support responsible budget management while balancing cost-consciousness.


• Coordinate workplace projects, ad hoc initiatives, and events with agility, sound judgment, and strong attention to detail.

What You’ll Bring

• A service-oriented, people-first approach and genuine enthusiasm for creating inclusive, engaging workplace experiences.


• 3+ years of experience in Workplace, Community, Events, Administration, or Coordination, with exposure to workplace operations, facilities, and vendor management.


• A proactive, strategic mindset: you anticipate needs, connect the dots, and take initiative to turn insight into action.


• Strong emotional intelligence and the confidence to build trust with employees, local leaders, vendors, and cross-functional partners.


• Excellent communication, organisation, problem-solving, and prioritisationskills, with the ability to stay calm and effective in a dynamic environment.


• Experience with hard and soft services, vendor management, and end-to-end event delivery is preferred.


• A relevant degree qualification.

Diversity, Equity & Inclusion at HudsonHudson is committed to helping you find a workplace where you feel respected, supported, and free to thrive. We welcome applications from all backgrounds, identities, and lived experiences—because when different voices come together, amazing things happen.

Casual Loading
Please note for all Australian based contract and temporary roles only, the pay rate is inclusiveofmandatory 25% casual loading. This excludes permanent and fixed term roles.

Due to current Victorian labour hire licence restrictions, Hudson is not advertising, offering or accepting applications for contract, temporary or labour hire roles that are based in Victoria or otherwise connected to Victoria. This includes contract, temporary or labour hire roles where the candidate resides in Victoria, even if the role is based in another state. These restrictions do not apply to permanent or fixed term employment opportunities.