Workplace Experience Officer

Hudson AU; Sydney; On-site; AUD 70,000 - 100,000; Full time

Job summary

Hudson AU in Sydney is seeking a Workplace Experience Officer to shape a welcoming, high-performing office culture. You’ll be a culture champion, partner to employees and leaders, and a proactive problem-solver who turns everyday moments into meaningful experiences.

You’ll blend operations with a people-first mindset, anticipate needs, strengthen community, and drive connection, productivity, wellbeing, and growth across the workplace.

Qualifications

• 3+ years of experience in Workplace, Community, Events, Administration, or Coordination.
• Service-oriented, people-first approach to workplace experiences.
• Proactive, strategic mindset with initiative and strong communication.
• Strong emotional intelligence and ability to build trust with employees and leaders.
• Experience with hard and soft services and end-to-end event delivery is preferred.

Responsibilities

• Create engaging workplace experiences, events, and moments to strengthen connection and culture.
• Serve as a welcoming point of contact for employees, resolving requests thoughtfully.
• Own end-to-end workplace delivery across processes, partnerships, and day-to-day execution.
• Lead proactive maintenance coordination and ensure facilities are safe and compliant.
• Build partnerships with building management and vendors to ensure high-quality service.

Skills

Workplace coordination

Community engagement

Event delivery

Administration

Coordination

Vendor management

Education

Relevant degree

Job description

Workplace ExperienceOfficer

Sydney CBD | Contract| Full time on site

We're looking for a Workplace Experienceofficer who has the ability to help shape a workplace that is welcoming, inclusive, high-performing, within a growing organisation. This is more than an operations role: you will be a culture champion, a trusted partner to employees and leaders, and a proactive problem-solver who turns everyday workplace moments into meaningful experiences.

You will combine operational excellence with a people-first mindset; anticipating needs, strengthening community, and continuously improving connection, productivity, wellbeing, and growth.

What You’ll Do

• Create engaging workplace experiences, events, and moments that strengthen employee connection, belonging, and local culture.
• Serve as a welcoming, responsive point of contact for employees - listening closely, resolving requests thoughtfully, and identifying opportunities to improve the employee experience.
• Own end-to-end workplace delivery across processes, partnerships, and day-to-day execution to ensure the office is safe, productive, inclusive, and meaningful.
• Act as the pulse of the office, using empathy, observation, and feedback to understand workplace dynamics, surface emerging needs, and recommend proactive solutions.
• Support new employee onboarding and help create a consistent, thoughtful first impression that enables new joiners to feel connected from day one.
• Build trusted partnerships with building management and vendors; set clear expectations, monitor performance, and drive consistently high-quality service.
• Lead proactive and reactive maintenance coordination, ensuring facilities remain functional, compliant, and aligned with health, safety, and regulatory requirements.
• Manage Annual Maintenance Contracts, renewals, service schedules, and routine workplace inspections to identify risks early and sustain high standards.
• Communicate workplace guidelines and expectations clearly, creating shared ownership of a positive, respectful office environment.
• Use data, reporting, and employee feedback to identify trends, summariseinsights, and help shape forward-looking workplace improvements and innovations.
• Maintain purchasing records and support responsible budget management while balancing cost-consciousness.
• Coordinate workplace projects, ad hoc initiatives, and events with agility, sound judgment, and strong attention to detail.

What You’ll Bring

• A service-oriented, people-first approach and genuine enthusiasm for creating inclusive, engaging workplace experiences.
• 3+ years of experience in Workplace, Community, Events, Administration, or Coordination, with exposure to workplace operations, facilities, and vendor management.
• A proactive, strategic mindset: you anticipate needs, connect the dots, and take initiative to turn insight into action.
• Strong emotional intelligence and the confidence to build trust with employees, local leaders, vendors, and cross-functional partners.
• Excellent communication, organisation, problem-solving, and prioritisationskills, with the ability to stay calm and effective in a dynamic environment.
• Experience with hard and soft services, vendor management, and end-to-end event delivery is preferred.
• A relevant degree qualification.

Diversity, Equity & Inclusion at Hudson

Hudson is committed to helping you find a workplace where you feel respected, supported, and free to thrive. We welcome applications from all backgrounds, identities, and lived experiences—because when different voices come together, amazing things happen

Casual Loading

Please note for all Australian based contract and temporary roles only, the pay rate is inclusiveofmandatory 25% casual loading. This excludes permanent and fixed term roles.

Due to current Victorian labour hire licence restrictions, Hudson is not advertising, offering or accepting applications for contract, temporary or labour hire roles that are based in Victoria or otherwise connected to Victoria. This includes contract, temporary or labour hire roles where the candidate resides in Victoria, even if the role is based in another state. These restrictions do not apply to permanent or fixed term employment opportunities.