People, Culture & Quality Coordinator

Chandler Macleod Group; Port Macquarie; On-site; AUD 130,872,000 - 136,382,000; Full time

Benefits offered by this job

12-month contract

Community impact

Job summary

Chandler Macleod Group in Port Macquarie is seeking an experienced People, Culture & Quality Coordinator for a 12-month, full-time role. You will support recruitment, people & culture processes, and quality/compliance activities to drive consistent service delivery.

The position requires strong HR, quality, and compliance knowledge, with attention to detail, excellent communication, and the ability to partner with leaders to promote continuous improvement.

Qualifications

• Experience in HR/People & Culture, quality or compliance.
• Strong recruitment knowledge across advertising to onboarding.
• Attention to detail for records and documentation.
• Understanding of Fair Work Act and WHS requirements.
• Awareness of aged care / disability compliance obligations.
• Excellent written and verbal communication with staff and stakeholders.
• Strong organisation and time management.

Responsibilities

• Support end-to-end recruitment including advertising, screening, onboarding and probation reviews.
• Coordinate employment documentation, compliance checks and workforce records.
• Maintain quality/compliance registers and records.
• Assist with internal audits, accreditation prep and regulatory reviews.
• Coordinate induction, training and mandatory compliance activities.
• Partner with service leaders to identify training needs and drive improvements.

Skills

HR / People & Culture

Quality & Compliance

Recruitment knowledge

Documentation management

Fair Work Act knowledge

NDIS/Quality Standards awareness

Communication skills

Organisation & time management

Education

Degree in HR / Business Admin / related

Job description

About the role

We’re seeking an experienced People, Culture & Quality Coordinator to join a leading community services organisation based in Port Macquarie, NSW. This is a full-time, 12 month opportunity supporting recruitment, people & culture processes, and quality/compliance activities to help drive consistent, best-practice service delivery.

Duties

• Support end-to-end recruitment including advertising, screening, onboarding, probation reviews and retention activities
• Coordinate employment documentation, compliance checks and accurate workforce record management
• Maintain quality and compliance registers including incidents, feedback, improvements, workforce and training records
• Assist with internal audits, accreditation preparation, external regulatory reviews and quality reporting
• Coordinate induction, refresher training, mandatory compliance and professional development activities
• Partner with service leaders to identify training needs and promote consistent practice standards and continuous improvement

Skills and Experience

• Background in human resources / people & culture, quality, compliance, business administration, or a related field
• Strong recruitment knowledge including advertising, screening, onboarding and probation review processes
• Proven ability to manage employment documentation, compliance checks, workforce records and staff information with high attention to detail
• Understanding of Fair Work Act and Work Health & Safety requirements
• Awareness of aged care/disability compliance obligations, including Aged Care Quality Standards and NDIS Practice Standards
• Confident written and verbal communication with staff, leaders, contractors and external stakeholders
• Strong organisation skills: prioritisation, time management, and follow-through

Mandatory licences/clearances

• Current NSW Driver Licence
• NDIS Worker Screening clearance (or willingness to obtain)
• Working With Children Check (or willingness to obtain)

Benefits

• 12-month full-time opportunity
• $46.70/hr + super
• Join a purpose-driven organisation making a real impact in the community